1. Measuring Social Progress. Tony Keenan Chief Executive Officer Hanover Welfare Services

2. Federal Labor Social Policy Social Inclusion Evidence Based Solutions New Federalism - Specific Purpose Payments reduced and reformed Outcomes and Targets Human Rights Sleeper

3. What is Social Inclusion? Still contested 'Social inclusion is the process by which efforts are made to ensure that everyone, regardless of their experiences and circumstances, can achieve their potential in life. To achieve inclusion income and employment are necessary but not sufficient. An inclusive society is also characterised by a striving for reduced inequality, a balance between individuals’ rights and duties and increased social cohesion' –Centre for Social and Economic Inclusion UK

4. Social Inclusion Approaches Has economic and social inclusion central to approaches and the necessary supports to achieve In a modern economy this means education and training is a vital component Sees services and programs client focussed and outcomes focussed Placed based initiatives Various services and programs work together to achieve the one global aim of inclusion Flexible and disproportionate resourcing

5. Social Inclusion Changes the Focus Social inclusion approaches have to be concerned with outcomes, whereas many of our current approaches are simply concerned about service delivery and throughputs. Interventions will need to be based on individual circumstances and cannot be a one size fits all By it’s nature it will require services, programs, laws and department to “join up” While the global aim is inclusion, the interventions and foci will vary according to the individual

6. Current Approaches Current Program Responses are concerned with throughputs e.g. X episodes of support provided - not effectiveness Current responses are disjointed and sometimes work against each other Not concerned about change – often “parking” problems

7. Homelessness as an example 100,000 on any given night across Australia. 14% are sleeping rough (primary homelessness) Indigenous Australians comprise 16% of those accessing homelessness services, 69% in rural services and 88% in remote. Children accompanied by their parents are the single biggest groups accessing homelessness services (56,800)

8. Homelessness as an example Of all children living in Australia now - one in fifty will access a homeless assistance service. There are now more women than men in the homelessness service system In Victorian alone there are over 35,000 people on the public housing waiting list Rental vacancies are at a record low in Melbourne and other cities

9. What are our current services? SAAP Housing Legal Mental health Centrelink Employment Education and Training Drug and Alcohol

10. What are our current measures? Throughput and episodes of support No measure of quality No measure of effectiveness No measure of human rights

11. Current Approach in Practice Sandy, Shari & Ben Escaped a violent partner Werribee, couch surfed at sisters in Moorabbin, rough sleeping in car, came to Hanover One week in a motel in Oakleigh, into our crisis accommodation at South Melbourne for four months Transitional housing for 12 months in Kensington Permanent found in Frankston

12. Current Approach in Practice No linking with schools Significantly contributed to risk of children underachieving or not attending school No linking with legal system No linking with employment, childcare etc

13. Importance of Outcome Measures & Targets Holds governments to accounts Strengthens resourcing debates Forces coordination and joining up Need to be durable and sustainable over time If the measures are right, can deliver real change

14. Ten outcome measures for Homelessness Halve homelessness by 2020 & eliminate rough sleeping by 2020 Increase the total stock of public and social housing to X% of total housing A reduction of X % of homicides resulting from domestic violence An increase in child clients of homelessness services attending four year old kindergarten

15. Ten outcome measures for Homelessness Reduce the gap in life expectancy between indigenous and non indigenous Australians by X years. An improvement over time in the performance of child clients of homelessness services in Year 3,5,7 & 9 Literacy and Numeracy tests A positive improvement in the Australian Early Development Index (AEDI) for the 20 collection areas with the highest number of child clients receiving homelessness support services.

16. Ten outcome measures for Homelessness An increase in the number of young clients of homelessness services who complete Year 12 or equivalent An increase in the number of clients of homelessness services entering and maintaining paid employment or further education and training A decrease in the number of young people entering the homelessness service system when they leave state care