1. STACCATO approaches and tools to communicate with tenants and community Maria Csikai csikai@energiaklub.hu Budapest, 02.10.2014

2. POTENTIAL in CEE-EU High potential in housing sector (around 40% of GHG emissions in CEE countries) outworn stock, inefficient heating systems, High potential for energy efficient refurbishment in block houses as 20% of the population leaves in this stock requires renovation in CEE High potential to modernize heating systems (Central heating) BENEFITS Reduction of the need for energy imports and dependency on Russia Competitiveness gains linked to increased local investment New employment opportunities (e.g. in the housing sector, it is estimated up to 185,000 new jobs in the CEE-10)

4. Each project is an opportunity to form local and national awareness and convincing stakeholders to invest on energy efficiency Why we communicate? Convincing Share knowledge (questions, behaviour, data, savings etc) PR Find partners Disseminate findings, best practices

5. To Whom we communicate? politicans, investors, public, project managers…

6. Actions taken to raise public inclusion and awareness during the STACCATO project Questionnaire on tools and approaches Mostly used tools: Website. Personal meeting, Opening or other media event Guided tours, Training for tenants/owners Mostly visited content on the websites: financial issues of the investment /funds, loans, shares/, other benefits /comfort, energy price/ technical information /type of solar system, windows etc./

7. The most effective communication tools/ target group Tenants „face to face” meetings, House community printed newsletter, display, training Local community publication on local newspaper and website National community media events, trainings, website, short films European community Build.up.eu, SEW Award

8. Quantity of information (research made by CEU)

9. Display

10. Newsletter

11. Media - Name, design, motto -Ready made articles -Downloadable photos -Media events (opening party) -Monitoring data (graphicons) -Webcam

12. Short films Energiaklub short film

13. Thank you for your attention! www.energiaklub.hu www.faluhaz.eu www.concerto-staccato.eu csikai@energiaklub.hu FALUHAZ demonstration project