1. AUTOMATING YOUR DAILY A/R PROCESSES AND REFUNDS Dennis Wilson & Admir Djulovic Eastern Washington University July 30, 2015 Business and Finance Coeur d’Alene, Idaho

2. SESSION RULES OF ETIQUETTE  Please turn off you cell phone/pager  If you must leave the session early, please do so as discreetly as possible  Please avoid side conversation during the session Thank you for your cooperation! Coeur d’Alene, Idaho

3. INTRODUCTION  How Eastern Washington University improved our daily accounts receivable processes from an average of 4 hours per day to 1 hour per day. Coeur d’Alene, Idaho

4. SESSION AGENDA 1. What feeding to Finance means to EWU 2. Our Configuration of Banner A/R 3. Other Systems we use 4. The Process!!! Coeur d’Alene, Idaho

5. WHAT FEEDING TO FINANCE MEANS TO EWU Coeur d’Alene, Idaho CashNet

6. WHAT FEEDING TO FINANCE MEANS TO EWU  Banner Modules that feed to A/R – Student, Financial Aid  Custom interfaces/API’s developed to feed to Banner AR  Library Feed - ALMA  Parking Feed – T2  Housing Feed – Starrez  CRC - Campus Loan Manager feeds to finance  Manages EWU Perkins Loans  Integrates with Banner Financial Aid Coeur d’Alene, Idaho

7. OUR CONFIGURATION OF BANNER A/R Coeur d’Alene, Idaho  Created a Hierarchy of detail categories  Wanted to ensure that certain charges would always have priority over others  Eliminates the need to run mass Un-application of payment (TGRUNAP)

8. OUR CONFIGURATION OF BANNER A/R  The only Detail codes marked refundable is our financial aid related detail codes  EWU refunds financial aid on a daily basis  EWU only auto-refunds financial aid  Non-financial aid refunds are only issued by request per university policy Coeur d’Alene, Idaho

9. OUR CONFIGURATION OF BANNER A/R  Refund checks and ACH are printed in our office  A separate Banner bank account created for SFS  Our daily A/P process is coordinated with our A/P department Coeur d’Alene, Idaho

10. OTHER SYSTEMS WE USE Coeur d’Alene, Idaho UC4 E-visions CRC CashNet

11. THE PROCESS – OVERNIGHT (UC4) Coeur d’Alene, Idaho TSRCBIL (Applycred mode) – prior term TSRCBIL (Applycred mode) – current term TGRAPPL TSRRFND (RFND mode) – update TGRCLOSTVPREQATGRAPPL NEXT PAGE

12. THE PROCESS – OVERNIGHT (UC4) Coeur d’Alene, Idaho TGRCSHR – Refund detail codes only TGRCSHR – Return check detail codes only TGRCSHR – Cash detail codes only TGRCSHR – All detail codes TGRFEEDTGRRCONTGRAPPL TSRRFND – Flag mode TGRAPPL

13. THE PROCESS – OVERNIGHT (UC4) Coeur d’Alene, Idaho

14. THE PROCESS – EVERY MORNING REFUND PROCESS(PREP) FURAPAY FARINVS FAIINVL FGIDOCR CHECK PROCESS FTICHKS FAABATC (Checks) FABCHKS FZBCHKP FABCHKR INTELLICHECK FABCHKA ACH PROCESS FAABATC(ACH) FABCHKS FAPDIRD FAPTREG FZRDIRD FABCHKR INTELLICHECK FABCHKA REFUND PROCESS(CLOSE) E-MAIL TO A/P THAT SFS CHECK/ACH PROCESS IS COMPLETE CHECKS SENT TO CAMPUS POST OFFICE Coeur d’Alene, Idaho

15. THE PROCESS – EVERY MORNING CRC ACCOUNTING FEED Export outbound transactions from CRC Generate report from CRC RPBLMIA – import file CASHNET TO CRC FEED Save file from Cashnet Run custom process to convert to.lbx file Import file to CRC Apply payments to accounts in CRC APPWORX REVIEW Review reports from overnight process Save designated files to shared directory Coeur d’Alene, Idaho

16. THANK YOU Dennis Wilson and Admir Djulovic dwilson2@ewu.edudwilson2@ewu.edu, adjulovic2@ewu.eduadjulovic2@ewu.edu Coeur d’Alene, Idaho