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Copyright © Scott Bader Co Ltd Scott Bader Co Ltd Solutions for composites Applications www.scottbader.com
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Copyright © Scott Bader Co Ltd Scott Bader Ltd Leading international manufacturer of polyester and alkyd resins, gelcoats and polymers Materials are used in a range products Offices and manufacturing plants across the globe
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Copyright © Scott Bader Co Ltd An International Company Wollaston, England Falkenberg, Sweden Amiens & Paris, France Barcelona, Spain Liberec, Czech Rep Zagreb, Croatia. Dubai, UAE Hammarsdale, S. Africa Cleveland Ohio, USA Agents & Licencees in: Asia, Australia, New Zealand and South America. Indicates manufacturing plant site. Indicates sales & distribution operation.
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Copyright © Scott Bader Co Ltd Scott Bader History in 60 secs. Founded between the wars by Swiss National Moved to Wollaston in 1940 Owner and his family put shares into Trust for the Employees in 1950’s Operated with Worker Director’s since then Grown through acquisition Large amounts of profits given to charities
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Copyright © Scott Bader Co Ltd Project Objective To replace separate legacy ERP systems at all Scott Bader sites. –AS400, PC based, Ledgers only – every site different! Deliver Single Best Practice method of operating –We make the same products so why not work the same Introduce centralised services. Enable Multi site co-ordination –Reactor Capacity, Materials, Orders
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Copyright © Scott Bader Co Ltd Selection Process Having identified our objectives we ran a fairly standard selection process –Request for information to many vendors –Identified top 6 approx. to receive formal ITT –From ITT responses top 4 gave workshops –From Workshops selected top 2 –Details reviewed with 2 to identify preferred choice.
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Copyright © Scott Bader Co Ltd Movex One of 1 st UK Java sites Version 12.5 SP15 AS400 platform Minimal Modifications –Mostly linked to data streams Currently 200+ Users set to grow as roll out continues
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Copyright © Scott Bader Co Ltd Modules used – business process Finance, Planning, Purchasing, Sales Order Management, Production, Logistics, PDM, Forecasting. Single global solution enabling shared best practice and centralised services.
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Copyright © Scott Bader Co Ltd History Phase 1 Kick-Off Feb. 2003 Original Date for Implementation in FranceJan 2004 Movex Implementation in FranceApril 2005 Issues – identifiedOct 2005 Project AuditNov 2005 Recommendations AppliedJan 2006 Full Time Programme Director appointedmid-Jan 2006
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Copyright © Scott Bader Co Ltd Issues Phase 1 × Limited sponsorship and ownership within organisation × Project seen as an IT Project rather than a Change Programme × Project managed part-time by IT Manager × Few people with knowledge of ERP systems & implementation experience × Fixed Price Contract with Intentia × Limited continuity with Consultants × Timescale unrealistic – project very late and not likely to finish within budget × Lack of integrated training programme (Navigation/Process/Detail) × Lack of Training, Benefits Realisation, Communications Streams × France not yet closed out (180 issues) – goal close out asap!
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Copyright © Scott Bader Co Ltd What was it like in April 2005 A working Movex implementation in France –Has not stopped –Printed invoices on day 1 and manufacturing documents, e-mailed PO’s Some training outstanding – cultural, language –and video does not work! Some Issues –Software and Data A very tired team –It took us 2 years
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Copyright © Scott Bader Co Ltd Restructure of Project Pre 2006 worked exclusively with Lawson (Intentia) Post Go-Live at Pilot site an independent audit was carried out. –Key Findings Separate project from IT by external Programme Director Need for full time consultancy Use dedicate consultants backed by Lawson Technical Specialist. Improve Training More rigorous Testing Process
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Copyright © Scott Bader Co Ltd Actions Phase 2 Sponsorship by CEO Programme underlined as a Business Change Programme Programme managed full-time contract Programme Director. Internal knowledge of ERP systems/implementation bolstered by consultants Intentia usage is targeted – data migration, technical consultancy Right-sized team of consultants assigned full-time - continuity Revised Budget and Timescale Estimates realistic Integrated training programme (Navigation/Process/Detail) created Training, Benefits Realisation, Communications Streams Close France Implementation Out – based on Success Criteria by 17/03/2006
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Copyright © Scott Bader Co Ltd Before and After Steering Committee –Joint with Supplier Project Manager –IT Manager P/T Consultants –P/T Supplier Project Team –F/T and P/T Steering Committee –Scott Bader only, MD lead Project Manager –Full Time non IT Consultants –Full Time independent Project Team –F/T and P/T
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Copyright © Scott Bader Co Ltd Phase 2 Set Principles Right First Time, On-Time, Under Budget Right Sized with Internal, totalamber & Intentia (three-way) Full-time Dedicated Resource managed by Programme Director Experienced Consultants Fill Gaps in Internal Knowledge and Availability Set Vision, Mission and Values for Team Complete by end 1Q2007
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Copyright © Scott Bader Co Ltd Noticeable Changes CRP’s more rigorous Stopped working in silo’s More frequent communications Improved training –Produced our own suite of materials In multiple languages Kept to the plan It’s now important and critical
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Copyright © Scott Bader Co Ltd Roadmap Phase 2 - Target Milestones France Implementation Closed-OutAchieved17 th March 2006 Approval of Programme Achieved 23rd March 2006 Requirements Blueprint Delivered Achieved 30 th April 2006 Configuration/Modifications Complete Achieved 15 th July 2006 Training Start Achieved 31 st July 2006 UK Pre-CRP & CRP Complete Achieved 19 th September 2006 UK Full Scale Test Complete Achieved 27 th October 2006 UK Go-Live Achieved 4th December 2006 European Distribution Sites Go-Live Achieved 5 th February 2007 Croatia Go-Live Achieved 2 nd April 2007
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Copyright © Scott Bader Co Ltd Phase 2 Roadmap
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Copyright © Scott Bader Co Ltd Governance - Programme Governance Structure Group Board Executive Programme Steering Committee Andy Forrester Phillip Bruce Louise Brown Jeff Legg Jean-Marc BainMark Griffin Programme Executive Sales//Distribution Forecasting Consultant Louise Brown Jeff Legg Training ManagerMark Griffin Manuf/PDM Forecasting Consultant Finance/ Purchasing Consultant Agenda Weekly Plan vs. Actuals Milestones Risks and Issues Stream Review Agenda Monthly Plan vs. Actuals Milestones Financials Risks and Issues Agenda as arranged EMP European Movex Programme Business Process Teams Louise Brown Programme Team Mark Griffin Escalation/Change Control
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Copyright © Scott Bader Co Ltd Benefits Tracking 1.Benefits Logged on Benefits Tracker 2.100+ Tangible/Intangible Benefits Identified 3.Initial Value of £xxxk per annum identified 4.Benefits targeted at 50% per annum 5.Benefits owned by Executive Directors 6.More Benefits Recognised, Refined, Logged and Tracked through Programme 7.Benefits Analysis across Europe. 8.Benefits Delivery will be Tracked to Realisation 9.Full Programme Payback with 2-4 years
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Copyright © Scott Bader Co Ltd Summary: Audit Lessons Learnt France Phase Close-Out Ownership (CEO) and Accountability (Prog Dir) Communications and Training Plans in place Realistic Right-sized Roadmap & Resource Plan Governance Model in place Benefits Realisation in place Issues & Risks Logged and Mitigated Enabled success in Europe High Resulting in complete Global Roll-out (South Africa, USA, & Middle East) by H2 2008
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