1. Welcome to the official tour of TrainingEvals.com SM !

2. Our Mission Primary Uses How It Works Collecting Data Beginning the Process Entering Courses, Classes, and Attendees Emailing Attendees and Supervisors Completing the Evaluation Immediate, Secure Data Storage Accessing Data Using Report Templates –Evaluation Results Templates –Comparison Templates –Administrative Templates Services Included in Basic Package Additional Customization Services TrainingEvals.com SM : What You’ll Learn Table of Contents To download a copy of this presentation, please visit our home page (shown above) at www.TrainingEvals.com.

3. Both in-house and consultative training managers recognize that training outcomes must align with and improve business processes for the organizations they serve. Our mission is to supply Training Managers with tools to verify that their training programs meet the organization’s needs. TrainingEvals.com SM services provide Training Managers with a simple but effective process for verifying training impact with real-time metrics. TrainingEvals.com SM : Our Mission Effective Solutions “There is a new call for accountability in training. Measuring effectiveness, business value, and ROI are more frequently on the minds of upper management. To the point: If training is to survive as a viable business entity, there needs be a fundamental shift in its measurement.” Dean Spitzer, Ph.D. and Malcom Conway, M.Ed. ASTD iNFO-LINE, Jan. 2002

4. TrainingEvals.com SM : Primary Uses Real Business Needs Primary Uses: Course Evaluation Instructor Development Participant Tracking ROI Analysis Training Vendors use TrainingEvals.com SM services to produce objective evaluations of their training programs to use when marketing training-to-client organizations. New Trainers use TrainingEvals.com SM services to develop their training skills. In-house Training Managers use TrainingEvals.com SM services to evidence the impact of training and to monitor and improve return on investment (ROI).

6. How It Works: Collecting the Data With TrainingEvals.com SM services you are the administrator of your evaluation process We will establish your company, user permissions, and passwords for you so you can immediately use all of the basic evaluation, email, and report templates as well as your own administrative pages. Beginning the Process The Company Detail Display Screen (above) will display your company name, your TrainingEvals.com SM services distributor’s name, and your training manager’s name. Web-pages are designed to structure and organize your data for easy access.

7. How It Works: Collecting the Data The Training Manager simply enters the name of the course, the trainer, location and date of the class, and the names of the attendees and their supervisors. Entering Courses, Classes, and Attendees Once a new class is added to a course via the Course Detail Display screen (right), the class details can be added via the Class Detail Display screen (below). When you are ready, one “click” will send email notices to all attendees requesting they complete an evaluation of the course.

8. How It Works: Collecting the Data The course, class, and attendee data are automatically identified in the email message. A Tickler Function notifies the Training Manager when to send the next evaluation. Emailing Attendees and Supervisors Example email sent to the student to fill out Evaluation #1 - Initial Impressions.

9. How It Works: Collecting the Data The attendee or supervisor simply clicks on a link in the email to access the on-line evaluation for each course. Accessing the Evaluation Options are provided in the email to address potential browser or internet connectivity issues.

10. How It Works: Collecting the Data Each evaluation template is divided into key training areas to facilitate the analysis of the data. Responders simply scroll through the evaluation clicking radio buttons to enter their responses. Completing the Evaluation Example of Evaluation #1 - Initial Impressions Evaluations #2 and #3 use the same layout and radio button format. Each key training area has a comment box so that comments can be identified in the reports according to the training area they represent.

11. How It Works: Collecting the Data Using Multiple Levels of Evaluation TrainingEvals.com SM services provides three types of evaluations. Evaluation #3 Captures supervisor's perception of impact on employee performance Evaluation #2 Captures attendees’ perceived learning Evaluation #1 Captures attendees’ initial responses [When evaluating a training program,] “I consider measuring participants’ reaction to the program, the amount of learning that took place, the extent of their change in behavior after they returned to their jobs, and any final results that were achieved by participants after they returned to work.” Donald Kirkpatrick “Revisiting Kirkpatrick’s Four-Level Model” T&D Magazine, January 1996

12. How It Works: Collecting the Data All data is entered on-line, directly into a secure database, and is immediately available for review by the Training Manager. This database is hosted and maintained for you by TrainingEvals.com SM services. Immediate, Secure Data Storage

13. The Training Management Reports screen (above) from which all reports are generated is available 24x7 via the web. Training Managers need their password to access this screen. How It Works: Accessing the Data Using the Report Templates There are 7 report templates ready to guide your query of this data and present the data in an easy to read format: 1.Initial Evaluation Results 2.Follow-up Evaluation Results 3.Supervisor Evaluation Results 4.Trainer Comparison 5. Attendee List 6.Class List 7.Course List You select the type of report and the data, including which courses, trainers, locations, and time period, that you would like to review.

14. Example of Evaluation Result Report #3 - Supervisor Feedback. How It Works: Accessing the Data Evaluation Results Reports Evaluation results reports are structured to present the percent of responses to each question. These reports also contain space to record plans for improving the results. This section can be used when printed reports are reviewed during meetings. Any question receiving less than 80% positive responses automatically highlights. This functions helps you quickly identify areas of concern. Using the Report Templates (cont.)

15. Example of a Comparison Report on initial impressions of three different trainers. How It Works: Accessing the Data Comparison Reports The comparison report template allows you to compare the results for each trainer or training vendor providing training for your company. This report provides data to support performance reviews with training staff and training vendors. Color coding enhances accessibility of data. Using the Report Templates (cont.)

16. Example of an individual training record How It Works: Accessing the Data Administrative Reports individual training records attendance at a specific course total number of attendees for all classes Administrative report templates can be used to measure and document a variety of training metrics including: Example of attendance per class record Example of an attendee list for a particular class Using the Report Templates (cont.)

17. TrainingEvals.com SM : Basic Services What Services Are Included? User-Friendly, fully hosted web-based application. Storage of all of your data. Maintenance of the server, web site and application. Access to three evaluations for each class. Access to 7 report templates. Unlimited use of email to send and re-send notifications. Telephone and/or email support for the training program manager. An instruction manual for the application. Email helpdesk for your class attendees and supervisors. Use of any upgrades to the shared functions within the application as they occur. Carefully designed evaluations and report templates allow you to begin immediately and save you time and money.

18. TrainingEvals.com SM : Additional Services Customization Services Customization of email messages, evaluations, questions, response scale, and other instructions. Addition of your logo to your evaluations and reports. Linkage of the TrainingEvals.com SM data to other LMS systems. Creation of new report templates. Exporting of data to spreadsheet applications. Customization allows you to address the unique needs of your organization.

19. Thank you for taking the time to learn about TrainingEvals.com SM services! To learn more or to purchase services, please call Resources Unlimited at 800.278.1292. © 2000-2002 SAIC. All rights reserved. TrainingEvals.com SM is a service mark of Science Applications International Corporation.