1. Learn from the past, prepare for the future, live in the present Thomas S. Monson Re-focus, Re-invest and Re-invent

2. Richard Bland College of the College of William & Mary  The “right and best” academic programs  The “right and best” learning environment  The “right and best” reputation

3. Today’s two-year colleges must ask fresh questions of themselves and their various publics, and reconcile these with what they determine as being mission critical or core competencies. A mile-wide and an inch-deep approach to serving the students of the 21 st century is an unsustainable enterprise. Daniel Phelan

4. Richard Bland College Organizational Chart (updated April 29, 2010) Board of Visitors President Institutional Advancement Provost & Dean of Faculty Director of Student Affairs Director of Library Associate Director for Enroll. Services Associate Director for Student Services Coordinator of Student Activities Associate Director for Residence Life Registrar Coordinator of Advising Services Coordinator of Athletic Prog. & Fac. Assist. Director of Library Tech./Public Services Librarian Chair of HSS Faculty HSS Chair of SQM Faculty SQM Vice President Administration & Finance Director of Human Resources Payroll Supv. Controller Director of Financial Aid Director of Information Technology Services Director of Inst. Effectiveness Chief of Police Facilities Manager Landscape Supv. Housekeeping Supv. Purchasing Auxiliary Enterprises

5. Re-focus … instituting a plan for continuous improvement using analysis of student data can help highlight what variables and factors are leading to more success, point out where students are struggling, and help provide faculty and leaders with information to help lead change on campus. Pamela Eddy, Report on RBC delivered May 24, 2011

6. Re-focus - prioritizing teaching & learning, academic offerings, continuous improvement Academic & Institutional Effectiveness  Instructional workforce  Academic portfolio  Academic schedule & modes of delivery  Academic support services  Academic advising and pipeline  Library  Planning & assessment  Institutional research Interim Director – Tyler Hart

7. Re-focus – inviting & welcoming a community of learners Student Enrollment Management  Student One-Stop – Director Lois Wray  Recruitment  Admissions  Financial Aid  Testing  Registrar  Student IDs Interim Director – Jeanne Holmes

8. Re-focus …understanding more about the ways in which students engage can highlight how to encourage more student connections to the campus. Pamela Eddy, Report on RBC delivered May 24, 2011

9. Re-focus – optimizing learning activities outside the classroom Student Retention & Campus Life  Student activities and engagement  Student wellness and health services  Student housing  Safety & Security  Counseling  Community programs Interim Director – Evanda Watts-Martinez

10. Re-focus - driving strategic goals through resource allocation Financial Management  Budget development & management  Procurement  Audits  Auxiliary services  Human resources  Payroll  Student accounts Interim Director – Beverly Morris

11. Re-focus – delivering an environment that is sustainable and conducive to learning Property Management  Facilities planning  Building maintenance and custodial services  Grounds and landscaping  IT services  Sustainability Interim Director – George “Nate” Jellerson

12. Re-invest By merging and clustering complementary administrative functions, RBC can improve service, optimize employee expertise, enhance communications and gain efficiencies. Goal: Re-invest approximately $250,000 annually in core mission and priority goals.

13. Re-invest Campus police will be trained and deployed in the coming year to provide first aid/first responder services to all members of the campus community, including the 24/7 student residential population.

14. Re-invest Analyze campus IT needs … and options for advancing a reliable and robust IT infrastructure, responsive IT services, and new opportunities for IT-enhanced academic and administrative functions.

15. Re-invest Establish an Employee Incentive Fund ($30,000) to support innovation, to advance entrepreneurial initiatives, and to promote new standards of excellence in operations and the curriculum.

16. Re-invent