1. Role Functions In Group Discussion

2. ROLE FUNCTIONS IN GROUP DISCUSSIONS
Task roles
Maintenance roles
Controlling nonfunctional behavior
Improving group performance

3. TASK ROLES Suggesting new ideas Giving and asking for information
Restating and giving examples
Confronting and reality testing
Clarifying and synthesizing

4. MAINTENANCE ROLES Encouraging and sponsoring
Gatekeeping and timekeeping
Standard setting
Following
Evaluating

5. MAINTENANCE ROLES Diagnosing Testing consensus Relieving tension
Mediating

6. GROUPS ARE EFFECTIVE WHEN:
They are action oriented
There is a non-threatening climate
There is an environment for learning
All members participate
Tasks get done
Criticism is accepted (non-personal)
Members arrive prepared

7. BARRIERS TO EFFECTIVE DECISIONS
Being aggressive
Going off on tangents
Self confessing
Competing

8. BARRIERS TO EFFECTIVE DECISIONS
Seeking sympathy
Joking around
Demanding attention
Withdrawing

9. BIG PROBLEMS FOR GROUPS
Lack of clear goals
Star complexes
Wallflowers
Group think

10. GROUP THINK Go along with the leader or the group without dissenting.
Dismiss alternatives too quickly just to be agreeable.
Consider only a few solutions (in a hurry to make any decision, not the right one).
Fail to get input from experts.
“Not invented here.”
If there is consensus, stop and try again.