8. Test Dev

12. SM 2012 SP1 SM 2012 R2 UR6 UR2 UR3 UR4 UR5 Ski p April 2014 July 2014 October 2014 January 2015 Ski p

13. UR2 Largest payload in SM history Resolved long running “maximized window” class of bugs 30% performance improvement in the console UR3 (includes UR2) Big focus on usability & connector fixes DW diagnosability improvements UR4 (includes UR3) More usability fixes

14. Downloads of quarterly update rollups (URs) SP1 UR4 Oct,2013 R2 UR2 Apr,2014 R2 UR3 Jul,2014 4X increase in download rate We like what you have done with the product. We are willing to be a reference customer in the Houston area – Enterprise Customer @EBC, Sep, 2014 You have the right priorities.– Enterprise customer @EBC, Aug, 2014 Quarters post Release Q1 Q2

16. SM 2012 SP1 SM 2012 R2 UR6 UR2 UR3 UR4 UR5 Ski p April 2014 July 2014 October 2014 January 2015 Ski p

27. SaaS PaaS IaaS Private Hosted On Prem Service Manager

32. www.microsoft.com/learning http://developer.microsoft.com http://microsoft.com/technet http://channel9.msdn.com/Events/TechEd