2. TESS Total Enterprise Supply Chain System Visit our website at http://www.altimate.com.sg

3. TESS Sample Data  Product number: 006-0102  Part Number: 006-R-01012  Pool ID: 1110000111 TESS

4. BOM  Enter the mandatory fields denoted by **  Click ok Product Master - New Product Setup  Confirm the details that you have entered  Click submit TESS

5. BOM BOM - New BOM  Enter the mandatory fields denoted by **  Click ok  Click on Product BOM to add products into the BOM TESS

6. BOM BOM – BOM Setup  Enter search criteria  Click on product number  Click on add product to BOM  Enter the search criteria  Select the product that you want to add  Click submit TESS

7. WMS   Enter the mandatory fields denoted by ** Pool Setup – New Pool  Click submit TESS

8. WMS Assign Product Pool  Enter the Pool number  Click submit  Select the pool that you want and click submit  Click on add product  Enter the search criteria  Select the product that you want to add into the pool  Fill in the mandatory fields and submit TESS

9. WMS   Enter the search criteria   Click on the number corresponding to the product number Quick Review  You will be able to view the details of the product selected TESS

10. Sales Module   Enter the first few characters of the product number   Select the product, enter the sales quantity and add the items into the basket   Review the basket   Click sales from basket and confirm the sales   Enter the product number and quantity to search   A sales is made once the submit button is clicked Sales Screen & Search screen TESS

11. Sales Module   Enter the invoice number Return Screen Select the Product Select the product condition (used/unused) Enter the return quantity Select the Product Select the product condition (used/unused) Enter the return quantity Click submit to confirm the return Click submit to confirm the return TESS

12. Order Management  Select the product, enter the order quantity and add item into basket  Review basket Process Order – New Order  Enter the order reference number  Confirm the order  Enter the product number  Click search Setup the email according to the activity TESS

13. Order Management   Search for the order number   You may choose to change the order quantity or cancel the order   Email will be sent accordingly Process Order – Order Amend TESS

14. Order Management   Enter the order number Order Ack – Order Acceptant/Order Acceptant Details Method 1  Click on “acknowledge” to acknowledge immediately without seeing the details Method 2  Click on “get details” to see the list of order details  You may choose to acknowledge, reject or close the selected order TESS

15. Order Management   Enter the order number Order Ack – Ship Status / Ship Status Details Method 1  Click on “ship” to ship immediately without seeing the details Method 2  Click on “get details”  You get to see the product details and also to enter the Airway Bill number TESS

16. Order Management   Enter the AWB number Receive – Receive Status / Receive Status Details Method 1  Click on “receive” to receive immediately without seeing the details Method 2  Click on “get details” to see the list of orders to be received  Select the order number and click “submit’ to receive the order TESS

17. Inter Transfer   Enter the part number   Click “search”   Click on the on-hand quantity of the branch you want to request from  Select part number  Add item  Review Cart and create order  Select branch, enter request quantity and submit the order Request Part Setup the email according to the activity TESS

18. Inter Transfer   Click on the item related to the order code and approve the order   The order can be rejected by entering the approve quantity as 0 Order - Approve/ Cancel  Click on the item related to the order code to cancel the order TESS

19. Inter Transfer   Click on the item related to the order code   Pick the quantity from the available pools Pick / Pack  After that, select “packing – new box” to pack the picked items  Enter the Box number and close the box TESS

20. Inter Transfer  Select the destination from the drop down list Ship – Create SI  Enter the mandatory fields denoted by **  Select the item that you want to ship  Click “submit” You may choose to edit or print the SI as well TESS

21. Inter Transfer  Select from where you are receiving the product Receive  Click on the item no corresponding to the invoice number  Enter the receive quantity according to the pool id  Click “receive” TESS

22. Return Management  Select the vendor  Enter the product number  Click search  Select the part number  Enter the return quantity  Add to basket Return Defective / Expiry  Review the basket  Confirm the return Setup the email according to the activity TESS

23. Return Management  Click search to display all the return numbers  Click on the return number  Click on “cancel return” to cancel the return Return Amend TESS

24. Return Management   Enter the return number Return Ack – Return Acceptant/Return Acceptant Details Method 1  Click on “acknowledge” to acknowledge immediately Method 2  Click on “get details” to see the return details  You can either return or close the return here TESS

25. Return Management   Enter the return number Return Ack – Ship Status / Ship Status Details Method 1  Click on “acknowledge” to acknowledge immediately Method 2  Click on “get details” to see the details  Ship the return TESS

26. Return Management Receive Return – Receive Status / Receive Status Details  Enter the AWB number Method 1  Click on “receive” to receive immediately Method 2  Click on “get details” to see the details  Select the item to receive  Click “submit”  Confirm the receive TESS

27. Inventory Planning  This is for auto transfer and auto order  You can select the branches and schedule it for auto transfer  If the selected branch does not have the items requested, then the system will automatically place an order for that item with the vendor  All the order policies YA, YB will come under IP Schedule Inventory Schedule Setup the email according to the activity TESS

28. Inventory Planning  This system helps us get the part numbers for which the on-hand-quantity is beyond the minimum quantity and with order policies like NA, NB etc  The branch can place an order with the vendor Replenish Order TESS

29. CSO Management  Customer setup  Contract Setup  Engineer Setup Setup the email according to the activity TESS

30. CSO Management  Enter the customer information  Enter the service details (please see that the product number is under contract) and submit  Assign the engineer service date and time and submit  The engineers will receive a SMS or email regarding the service Create New Call TESS

31.  Select the engineer  Enter the service date and time  Click submit CSO Management TESS

32. CSO Management Outstanding CSO  Enter “*” to search for all the outstanding jobs  All the outstanding CSO will be displayed  You may click on the individual jobs to view the details TESS

33. CSO Management  Enter “*” to display all  Click on a CSO number to select the part  Select the part and enter the quantity  Click “add item to basket”  Review the cart  Select the item and click “create request” Part Request – Request Part You may edit the quantity of the parts requested by clicking on edit part TESS

34. CSO Management  Select the pool number based on the on-hand- quantity and issue the parts Part Management – Issue Part  Click on a CSO number TESS

35. CSO Management  The service engineer makes a request to the warehouse stating that he is returning the parts after his service  The parts may be used or unused Part Request – Request Return

36. TESS CSO Management  After the service engineer makes a request to return the parts to the warehouse, the warehouse will have to receive the parts that are being returned Part Management – Receive Part  Click ok to accept the return TESS

37. CSO Management  Enter “*” to display all the records  Select the CSO No whose job is already completed Call Management – Outstanding CSO  Enter the finish dates and time to close the CSO TESS

38. Sales Management  Enter the product number  Select the vendor and search Sales Screen  Select the Product number  Enter the sales quantity  Add items into the basket  Select the customer’s name  Confirm the sales Setup the email according to the activity TESS  Review the basket  Sales from the basket

39. TESS Sales Management  Select the salesman  Search for the sales ID  Click on the appropriate sales ID Assign Price  Enter the discount, if any  Select the price and update TESS

40. Sales Management  Select salesman  Search the sales ID  Click on the appropriate sales ID  Approve or reject the sales Approve Price Confirm Price  Click on the appropriate sales ID  Confirm or cancel the sales TESS

41. Sales Management  Click on the appropriate sales ID  Ship the sales by entering the AWB number Ship sales APAR  Enter the invoice number  Update the status of the invoice from Unpaid to Paid TESS

42. Sales Management  Enter the invoice number Return sales  Return the sales  Select the product TESS

43. Reports Sales Report Stock report Order Report Return Report - Customer Return Report - Vendor Summary Report - Sales Summary Report – Customer Return Summary Report –Vendor Return CSO reports - WIP TESS

44. Reports CSO Inquiry CSO Product Inquiry Cycle Count Report Cycle Count Log TESS

45. The End TESS