2. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Small Business Development Centers Small Business Spoken Their Way Copyright © 2013 The Vision Tree. Ltd.

3. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Illinois SBDC Certified Business Advisors Joanne Osmond Jo@SmallBusinessSpokenHere.com Claudia Pannell Claudia@SmallBusinessSpokenHere.com

4. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Agenda Introduction Adult Learners Learning Methods Matrix “Best Fit” Program Plan Q & A Show & Tell Next Steps Agenda

5. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Objectives Develop Individual Plans to Reach Your Clients To identify multiple learning methods To define required resources To share “Best Fit” learning matrix To promote the “Best Fit” matrix for individual centers

6. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Deliverables Develop a Learning Methods Matrix Design a “Best Fit” Program Plan for SBDC Centers Provide a turnkey solution for a “Best Fit” Program Plan

7. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Get Started iPad, Laptop, mobile device connected to a network Go to: www.SmallBusinessSpokenHere.com/2014ASBDC/story.html www.SmallBusinessSpokenHere.com/2014ASBDC/SmallBusinessSpokenTheirWay.pdf You can follow along with the presentation!

9. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Teaching Adults Malcolm Knowles observations that adults learn when they: Understand why something is important Have the freedom to learn in their own way Learn experiential Think the time is right Feel the process is positive and encouraging

10. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Barriers in Reaching Clients Distance Time Language Cost Awareness Learning Modalities Social Interactions (Social / Individual) Instructional Preference

11. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Instructional Preference Structured learners: prefer teacher-directed, highly structured programs with teachers making assignments Social learners: are discussion-oriented and favor group projects, collaborative assignments, and social interaction Self-Directed learners: prefer to exercise an influence on the content and structure of the learning program; teacher is considered as a resource

13. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Learning Preferences Visual – Picture, Drawings, Shape, Sculpture, Paintings Auditory – Listening, Sounds/Patterns, Tone, Chants, Rhythms Tactile (Kinesthetic) – Gestures, Touching, Body Movements, Object Manipulation, Positioning Read / Write – Read books, white papers, manuals, blogs and write blog responses, reviews

15. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Visual Learners Want the teacher to provide demonstrations Find it easy to learn through descriptions Often use lists to keep up and organize thoughts Often recognize words by sight Often remember faces but forget names Often have well developed imaginations Are easily distracted by movement or action in the classroom Tend to be unaware of noise Roughly 60% of students are visual learners

16. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Auditory Learners Want verbal instructions Find it easy to learn by listening Enjoy dialogues, discussions, and plays Often remember names but forget faces Talk out solutions or problems Are easily distracted by noise Works best when it is relatively quiet Use recorded books

17. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Kinesthetic or Tactile Learners Do best when they are involved or active, have high energy levels Think and learn best while moving Often lose much of what is said during lecture Have problems concentrating when asked to sit and read Prefer to do rather than watch or listen Most children are kinesthetic and become tactile in the first grade – Do best when they take notes – Often like to draw or doodle – Do well with hands-on activities - projects, demonstrations, or labs

18. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Read/Write Learners Want information in a written format Print handouts before attending the lecture Surrounded with words – Lists – Diaries – Screen-savers & walls Wonderful use of language Printed words preferred to videos, talks or conferences Pedantic about grammar and spelling Print media of exams, multiple choice, tests, and essays

19. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Learning Methods Matrix Training MatrixStructuredSocialSelf-Directed Visual YouTube Demonstration Business GamesComputer Games, Assisted Learning Auditory Lectures Tutorials Group DiscussionsPodcasts Webinars Kinesthetic / Tactile Field TripRole Play Case Studies Workbooks Diagrams Read/Write Lecture Notes, Class Workbooks Blogs, Discussion Groups Peer Reviews Concept Mapping

20. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Student Focused Training Competency based learning either in face-to-face or online Adaptive learning platforms Blended and Online learning Changing Models of Higher Ed Traditional College Experience Do-it-yourself college Lifelong learning (competency based) Build an IEP (Individual Education Plan) for every Client!

21. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Opportunity of Online Learning Abundance of Quality Content Interactive Applications – Blogs – Learning Management Systems Moodle – MOOC (Massive Open Online Course) Mobile Devices with Internet Connectivity

23. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Challenges of Online Learners Time Management and Motivation Drive to ask questions Writing skills – Discussion Posts, Student Interaction Technical Skills Active Learning Individual learning activities Cooperative learning Collaborative learning

24. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Blended Learning While still attending a “brick-and-mortar” school structure, face-to-face classroom methods are combined with computer-mediated activities. Help each student master the content and skills Allow teachers to get the most out of their planning and instructional time Streamline operations with costs similar to – or less than – traditional schooling

26. Place logo or logotype here, otherwise delete this. Small Business Spoken Here How to Create Blended Learning Define Course Content Determine Key Success factors for Students Create Logical Groupings Use Icons to Identify Tasks – reading, workbook, exams Develop clear, concise instructions Avoid high stake assignments when technical support is not available Award Badges for completed tasks

27. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Blended Learning Module Module Objectives/Goals/Outcomes Activities/Interaction/Assignments Student-to-Student (Roll Play) Student-to-Content (Read Assignment) Student-to-Instructor (Exam) Student-to-Other (Blog) Assessment – Informal or Formal

28. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Small Business Development Centers Questions? Are there any questions on how we got to this point?

29. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Small Business Development Centers Application Walk Through Small Business Spoken Their Way

30. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Small Business Blended Classes Business Advisor Certification Ten Module Small Business Advisor Certification Program Start Strong Small Business Bootcamp Blended learning experience basic how-to start a business in four weeks Igniting Your Micro Business Micro Business Development for Individuals with Challenges and their Support Team

31. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Build a “Best Fit” Program Plan 1.What is the best fit for your Center? 2.What learning styles or preferences are you not considering? 3.What training do you need to beg, borrow, or steal? 4.What are the next steps in creating a “Best Fit” Program Plan?

32. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Small Business Development Centers Discussion “Best Fit” Program Plan

33. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Putting It Together for our Clients Anytime Anywhere Their way

36. Place logo or logotype here, otherwise delete this. Small Business Spoken Here Questions? We have Answers! E-mail questions to: Instructor@SmallBusinessSpokenHere.com Instructor@SmallBusinessSpokenHere.com Free Counseling is available at a SBDC near you eTraining is available at www.SmallBusinessSpokenHere.com www.SmallBusinessSpokenHere.com

37. Don’t forget to rate this workshop in the Conference APP How to rate the session In the mobile app, select the workshop you attended. Select Rate session. Enter your ratings and comments Submit your rating. Once you submit the rating, Press the button on the main dashboard.