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Published byJune Cameron Modified over 9 years ago
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Medical Records: Top Secret By ELISABETH ROSENTHALNOV. 8, 2014ELISABETH ROSENTHAL http://www.nytimes.com/2014/11/09/sunday-review/medical-records-top-secret.html?partner=rss&emc=rss
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Surprise! MANY readers were shocked by my recent article about Peter Drier, who received a surprise bill of $117,000 from an out-of-network assistant surgeon who helped out during his back operation.Peter Drier But almost as surprising was how difficult it was during my reporting for Mr. Drier to extract his own records from the hospital.
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Easy? He wanted a copy because he enjoys adventurous travel and he needed a record of the surgery in case of injury; I wanted to see the chart to make sure nothing unusual had occurred in the operating room that might justify the enormous bill. Hospitals are computerized, and patients have a right to their own records, so I assumed getting the chart would be easy.
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I was wrong The six-week ordeal included requests that needed to be made via regular mail, numerous phone calls, consent forms and an estimate for copying fees that totaled $100. This was topped off by an actual visit to the hospital by Mr. Drier, who sat in an office until he had paper documents in hand. In a digital age when we can transfer money to purchase a house online or view a college transcript by logging on to a secure website, why is it so often difficult for patients to gain access to their medical data? And who controls our health information?
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HIPAA? Some providers contend that releasing information might somehow compromise patient privacy and confidentiality concerns laid out in HIPAA, the Health Insurance Portability and Accountability Act of 1996. But … Internet security systems have greatly improved, and it is no longer legal for insurers to reject applicants for pre- existing conditions. “When hospitals talk about HIPAA or charge for releasing records what they’re really saying is, ‘I don’t want to do this and I have to find an excuse,’ ” said Dr. David Blumenthal, president of the Commonwealth Fund.
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Flow of information A better flow of information would benefit both patients and the health care system as a whole, Dr. Blumenthal said. If patients possess their records they can choose and move their care at will, picking doctors and testing sites that are cheaper or more to their liking. BUT, sharing data goes against hospitals’ and doctors’ financial interests when they are jockeying to hold on to patients in a competitive market. The more health care providers restrict the release of records and lab results, the harder it will be for patients to leave.
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The Economics It’s all about e --- ! Pick a price quantity point. If it’s easy to leave. If it’s hard to leave. $ Quantity Demand for a particular provider
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