1. By Arthur Ruan 30/12/2011 IT Division Monthly Report

2. Agenda 1 1 Performance Review of 2011 2 2 Summary of 2011 3 3 Prospect of 2012

3. Agenda 1 1 Performance Review of 2011 2 2 Summary of 2011 3 3 Prospect of 2012

4. Performance Review PLAN 19.16B VND ITEM BUDGET CONTROL FINISH 16.39B VND RATE 86% 3 IT RECRUITMENT 267%375 SYSTEM APPLICATION 37499.7%154REPAIR FORM154100%

5. Agenda 1 1 Performance Review of 2011 2 2 Summary of 2011 3 3 Prospect of 2012

6. Summary—H/W and System MA 1 1 Network Improvement Project 2 2 WebSense System 3 3 HaiPhong Scanner System 4 4 New B2C System 5 5 Printing Policy and Invoice

7. Summary—Network Improvement Project

8. Cathay 3S Summary—Network Improvement Project Setup Backup Line Service Full Time Saving Cost 174M

9. Summary—WebSense System To control the Right using of Internet H/W -- WebSense Server -- SQL Server S/W -- 2 WinSvr License -- 200 WebSense Enterprise License

10. Summary—WebSense System Network Structure—Stand Alone Mode

11. Summary—WebSense System WebSense Report 1

12. Summary—WebSense System WebSense Report 2

13. Summary—HaiPhong Scanner System STEP3 Change ADSL To MPLS On 08/2011 STEP3 Change ADSL To MPLS On 08/2011 STEP2 PC Lenovo Recording system STEP2 PC Lenovo Recording system STEP1 Cisco Router FE Card Kodak Scanner UPS STEP1 Cisco Router FE Card Kodak Scanner UPS No need Send Application Form to Ha Noi No need Send Application Form to Ha Noi Save Time and Control by WebSense Save Time and Control by WebSense

14. Summary—New B2C System Phase 1 — Redesign New Site

15. Summary—New B2C System Phase 2 — New Design by using PHP

16. Summary—New B2C System Phase 2 — Featured Products(English) Just Click one Icon

17. Summary—New B2C System Phase 2 — Featured Products(Vietnamese)

18. Summary—Printing Policy and Invoice TOTAL : 18512 POLICESTOTAL : 34713 INVOICES

19. Summary—Printing Policy and Invoice Printer Improvement Project Printer Improvement Project Fuji Xerox Phaser 5550DN Fuji Xerox Phaser 5550DN 文字 Fuji Xerox DC5070 Fuji Xerox DC5070 文字 263 VND/ P 263 VND/ P 420 VND/ P 420 VND/ P 197M/Y

20. Summary—H/W and System MA 6 6 Data Center MA 7 7 PBX (Norch/TWC/Hanoi/DaNang/CanTho) 8 8 P-Server MA (AIX/IMA/PPA) 9 9 PCMA/Network Device 10 Control-M

21. Summary—BCS System 1 1 Insurance Invoice Modification 2 2 Business trip System 3 3 SMS Project 4 4 Universal Life Products 5 5 E-Report 6 6 CRM System—Phase 1 7 7 VNPT Premium Collection

22. Summary—BCS System 1 1 Insurance Invoice Modification Using new Invoice Form Non Insurance Invoice Input Assign Invoice No automatically

23. Summary—BCS System 1 1 Insurance Invoice Modification

24. Summary—BCS System 2 2 Business trip System Make Voucher Automatically Simplify the Procedure and no Paper Work Calculate total Amount by Position

25. Summary—BCS System 3 3 SMS Project Deduct Salary Notice Blue Book Reminding Suspended Policy / Claim Decision Staff / Agent / Client Birthday

26. Summary—BCS System 4 4 Universal Life Products(1) Premium Process: Renewal / Top-up / Add Rider New Business Function Sales Illustration Input Claim/POS Service:Withdrawal/ Loan/Reduce Sum Ass./Surrender Account Value Inquiry

27. Summary—BCS System 4 4 Universal Life Products(2) Batch programs : 20 Online programs : 71 Prepare Rehearsal Data JSP pages : 34 Jasper Report : 15

28. Summary—BCS System 5 5 E-Report Retention Rate Marketing Statistics Report: Headcount of Agency/Operating Efficiency/New agent/Resigned agent Attaining target rate

29. Summary—BCS System 6 6 CRM System—Phase 1 Marketing Area Customer Data Management Quick Link in B2E System Batch to transfer Customer Data

30. Summary—BCS System

31. 7 7 VNPT Premium Collection Upload Media by FTP Auto Write-Off Generate Media Retrieve List for Collection User pay Premium in VNPT Receive Feedback Data by FTP 203 Case / 672M

32. Agenda 1 1 Performance Review of 2011 2 2 Summary of 2011 3 3 Prospect of 2012

33. PLAN of 2012 1 1 TW Training : CRM 、 APP 2 2 CRM System—Phase 2 3 3 B2C Member System 4 4 GA NB Input System 5 5 Reserve System 6 6 New Position Promotion System 7 7 Agency Training System