1. Human Performance Improvement Process
INTRODUCTION
Connie Johnson

2. Human Performance Improvement Process
EVALUATION

3. PHASE V
EVALUATION
FORMATIVE - SUMMATIVE - CONFIRMATIVE - META

5. Human Performance Improvement Process
FORMATIVE EVALUATION

6. PHASE V
EVALUATION
FORMATIVE - SUMMATIVE - CONFIRMATIVE - META

7. Formative Evaluation What it is?
Formative evaluation is judging the work of a program while the program or activities are forming or happening.
When we do It?
It involves gathering information during the early stages.
Why do we do it?
To determine that your message is clear.
To identify if you are achieving your goals.

8. What are the objectives?
Observe trainee behavior
Have informal talks about the training activity with the trainees.
Give short test to trainees
Hold group discussions with trainees to gain feedback.

9. When the cook tastes the soup, that’s formative—When the guests taste the soup that’s summative

10. Human Performance Improvement Process
SUMMATIVE EVALUATION

11. PHASE V
EVALUATION
FORMATIVE - SUMMATIVE - CONFIRMATIVE - META

12. Summative Evaluation Review results of performance intervention
Is the performance gap reduced, eliminated, or solved?
Does it meet the needs of the organization?
Conducted during implementation phase
Frequently not completed due to:
Time
Money
Resources
Management support
Generally, external evaluator or organization decision makers are reviewing if working.
Reviews reactions, learning and capability levels, performance levels, results to gap and bottomline.

13. Eight steps of Summative Evaluation
Identify the decision.
Translate the decision into evaluation questions.
Summarize the evaluation design.
Determine resources needed.
Identify evaluation procedures.
Outline data analysis.
Identify evaluation support requirements.
Document and communicate results.
1.Interview decisionmakers to seek what decisions need to be made.
Translate decisions into evaluation questions.
Outline the eval in terms of strategies, stds & students
What is practical and possible?
How will you collect the data? Instruments, procedures
Does data collection provide answer to eval questions?
Staffing, budgeting, reporting, etc.
Prepare and distribute a design doc, status reports and a final report.

14. Human Performance Improvement Process
CONFIRMATIVE EVALUATION

15. PHASE V
EVALUATION
FORMATIVE - SUMMATIVE - CONFIRMATIVE - META

16. CONFIRMATIVE EVALUATION The purpose of Confirmative Evaluation is continuous improvement. Confirmative evaluation takes a long-term view of the effectiveness, efficiency, impact , and value of the instructional and non-instructional intervention. It is outcome and impact based.

17. Confirmative Evaluation
Human Performance Improvement Process
Confirmative Evaluation
Continuing Competency
(Job Transfer)
Continuing Effectiveness
(Organizational Impact)
Return on Investment

18. Human Performance Improvement Process

19. Human Performance Improvement Process
META EVALUATION / VALIDATION

20. PHASE V
EVALUATION
FORMATIVE - SUMMATIVE - CONFIRMATIVE - META

21. Meta Evaluation / Validation
Human Performance Improvement Process
Meta Evaluation / Validation
Meta evaluation is a quality control process that is applied to the processes, products and results of formative, summative, and confirmative evaluation. It is all about evaluating the evaluation.

22. Meta Evaluation / Validation
Human Performance Improvement Process
Meta Evaluation / Validation
There are two types of Meta Evaluations:
Type One
Type Two

24. Meta Evaluation / Validation
Human Performance Improvement Process
Meta Evaluation / Validation
Zoom in on how the evaluation was conducted.
Validate the evaluation inputs, process, outputs, and outcomes.

25. Meta Evaluation / Validation
Human Performance Improvement Process
Meta Evaluation / Validation
Formative, Summative, and Confirmative Processes
Formative, Summative, and Confirmative Products
Lessons Learned

27. Human Performance Technology (HPT) Model
Intervention Selection
and Design
Cause Analysis
Intervention Implementation
and Change
Performance Analysis

28. This concludes our presentation,
HUMAN PERFORMANCE
IMPROVEMENT PROCESS
This concludes our presentation,
any questions?