1. Crystal Miltimore Justin Bost Chis Nadeau

2. Background ► 1945 in Newport, Arkansas, Sam Walton founder of variety store ► 1962 in Rogers, Arkansas- First Walmart Store ► 2 Segments  Walmart Stores  Sam’s Club ► International Locations  Mexico, China, Brazil, Canada, India

3. Background ► World’s Largest Retailer/Employer  Over $401 Billion in sales in 2009  Approx. 8,159 Retail locations in 15 countries  Approx. 2.1 Million Employees

4. Ethical Issues 1. Discrimination 2. Female Workers 3. Disabled Workers 4. Sweatshop Workers 5. Illegal Immigrants

5. Ethical Issues 6. Low Benefits 7. Poor Working Conditions 8. Unions 9. Leadership Issues 10. Environmental Issues

6. Stakeholders & Obligations ► Employees  Safe working conditions  Benefits ► Environment  Maintain safe environmental conditions ► Government  Pay Taxes  Financial Reporting

7. Stakeholders & Obligations ► Shareholders  Greatest return possible  Accurate reporting and Stock Prices ► Customers  Low Prices  Good quality products and services ► Suppliers  Continuance

8. Core Ethical Values ► Tone at the Top ► Commitment to Employees ► Commitment to Customers ► Environmental Responsibility ► Fairness/Honesty

9. Operational Issues ► Working Conditions ► Discrimination Cases ► Failure to Comply with Regulations

10. Accounting Issues ► Leadership: Thomas Coughlin  Bogus anti union expenses ► Monopoly  Force suppliers to buy expensive tags  Force suppliers to keep costs down

11. Response ► Improve Image  www.walmartfacts.com ► CEO- increase minimum wage ► Increase employee benefits ► Energy conservative measures ► Global Statement on Ethics ► Donations/Programs

12. Effects of Response

13. Critique Response