1. SACS Coordinators Meeting Non-Academic Units Wednesday, January 9, 2013 Timothy Brophy – Director, Institutional Assessment Cheryl Gater – Director, SACS Accreditation

2. Today’s Agenda Writing Goals – Measureable, Targeting Outcomes Discussion/Reminders Questions and Other

3. Writing Goals A goal is a desired result a individual or unit envisions, plans and commits to achieve—a personal or organizational desired end-point in some sort of assumed development Goal-setting involves establishing specific, measurable, attainable, realistic and time-targeted objectives – in a group this is done collaboratively

4. Processes and Procedures A procedure is a way in which one works to accomplish a task. It can therefore be a sequence of steps that include preparation, conduct and completion of a task. Each step can be a sequence of activities and each activity a sequence of actions. Processes produce results by converting, transforming or simply using inputs to create outputs. An input could be material, information, people or a set of conditions and these are passed through a sequence of stages during which they are either used, transformed or their status changed to emerge as an output with different characteristics.

5. Goals, Processes, Procedures We tend to start and stop processes. We implement procedures and commence and complete them. We process information. For example, we do not procedure information but we may employ a procedure to process information. We set goals, and employ processes and procedures to accomplish them. Goals are often broken down into action items to accomplish the goals, measurement procedures, and a timeline – a finite period or deadline - in which to complete the action items.

6. Institutional Effectiveness Establish Goals Develop Action Items, Measures, Set Timelines Implement the Plan and Gather Data Analyze, Interpret and Evaluate results Modify and Improve Goals, Outcomes, and Processes The UF Institutional Effectiveness Process for Non- Academic Units Planning and Implementing UF MISSION

7. Institutional Effectiveness Goal 2: Develop administrative infrastructure to enhance and support innovative teaching and learning Action ItemMeasurementTimeline The Office of Admissions management team will review application workflow procedures and practices and update training manuals to increase application processing efficiency and improve the applicant experience. The Office of Admissions management team will update functional area manuals and will add workflow diagrams. The Office of Admissions management team will update functional area manuals and will add workflow diagrams by September 2013. Processes will be redesigned based on this analysis. Changes in processes will be completed by September 2013 for the fall 2014 recruitment and admissions cycle. Sample Goal set collaboratively by Enrollment Management. Goal: Statement of desired result Specific Action to be taken to reach the goal Procedure to measure the completion of the action Procedure to measure the completion of the action Deadlines for completing the action Deadlines for completing the action

8. Due Dates/Accelerated Schedule Annual Assessment Data Reporting Data entered into Compliance Assist! October 12, 2012 – Entered 2012-13 Goals May 17, 2013 Enter 2013-14 Goals, and if available Goal Implementation and Resource Strategy or other information available for both 2013-14 and 2012-13 October 11, 2013 (due in October annually) Enter 2012-13 Goal Implementation and Resource Strategy, Annual Progress on Goals, Evaluation, Actions for Improvement

9. Due Dates/Accelerated Schedule Annual Institutional Effectiveness Documentation Report Word document emailed to Ashley Caspary 2013-14 Reports due May 17, 2013 Update of 2012-13 report

10. Evidence Provided Annual Assessment Data Reporting Reporting Results Be very specific with the results reported Include actual data results for each assessment that informs the evaluation of the goal

11. Evidence Provided Reporting Results Example “XYZ Report: Annual revenue for scholarship from traditional alumni reached $198,000 and funding from non-traditional alumni reached $15,000 in 2011-12. Although the goal of raising $250,000 was not met for 2011-12, the increase was $18,000 over the prior years revenue.”

12. Evidence Provided Annual Assessment Data Reporting “Actions for Improvement” Provide documentation of improvements/changes made. Stating changes is not enough, we have to show SACS through documentation.

13. Evidence Provided Action for Improvement Reporting Example “The Advisory Council analyzed the results and recommended improvements to the vice president for advancement. After the vice president’s review and approval, [XYZ improvements] were implemented in the Spring 2012 semester.” Include evidence such as advisory council meeting minutes and the vice president’s approval.

14. Narratives Checklist Review Include required documentation Include required policies Avoid future tense and passive voice Spell out any acronyms, including UF – be specific! Format references as [1], [2], etc.

15. Narratives Checklist Review Avoid capitalizing nouns such as university, dean, department unless referring to a proper noun Include the way in which your requirement applies to off-campus or distance learning programs and students

16. Discussion and Questions Discussion Questions THANK YOU!