1. Making technology make sense FPTT/CTN/CISTI Competitive Intelligence Workshop February 2001 A Model for a Science & Technology Intelligence Practice

2. Making technology make sense OUTLINE History Operations Achievements Growth/Development

3. Making technology make sense HISTORY Launched in 1998 as 2 year pilot to provide “value-added information services” to IRAP ITAs and clients and broader agriculture and agrifood sector to facilitate better decision making and reduce risks Became clear very soon that we were doing TECHNICAL INTELLIGENCE

4. Making technology make sense TECHNICAL INTELLIGENCE focuses on the technical and scientific aspects of the business environment based on the principle that competitive advantage will go to those who can identify innovative technical opportunities and know where tomorrow’s technologies are being created today

5. Making technology make sense TECHNICAL INTELLIGENCE

6. Making technology make sense OPERATIONS Organizational structure Technical Intelligence Process Tools Product Development Client Groups Competitive Advantage

7. Making technology make sense Organizational Structure Partnership: Brock University – Niagara College 2 Research Analysts (M.Sc.) PT Administrative Assistant Accountability:Brock Niagara IRAP

8. Making technology make sense Technical Intelligence Process AgTIS analysis ITA/Client TIS Resource Network CISTI On-line commercial literature/patent searches Virtual Library/Document Delivery needs assessment collection delivery use evaluation

9. Making technology make sense Tools Relationships CISTI TIS Scientific/Technical/Patent/Business /Trade Literature Web/Internet

10. Making technology make sense Product Development Custom & Proprietary Research AgTIS Review & Analysis Reports AgTIS Competitive Intelligence Report AgTIS Brief AgTIS Scan AgTIS Monitor new

11. Making technology make sense Product Development In-House Research Research Reports Emerging Trends Reports Bibliographies partnership projects with industry

12. Making technology make sense Client Groups Private Sector Innovators (SMEs) Public Sector Innovators Investors

13. Making technology make sense Competitive Advantage Client Driven Single Focused Mandate Extensive Global Resources

14. Making technology make sense ACHIEVEMENTS ROI (99-00) >10:1 Productivity Improvements Identification of Innovative Opportunities Linkage/Referral to Global Expert Resources Improved Decision-making/Risk Reduction Growing client base Increasing reliance by ITAs Self-generated revenues

15. Making technology make sense GROWTH & DEVELOPMENT Research Education/Training Communications

16. Making technology make sense POWER & POTENTIAL Watson & Crick Structure of DNA

17. Making technology make sense A WORLD OF POSSIBILITIES!