1. MAO Content Internet Usage Profile Settings Billing

2. Internet Usage

3. 1 page

4. Internet (non subscriber version) Page promo (eChannel) 1 page

5. Message centre the message centre can appear on any page in the site

6. Update page - TBD (eChannel)

7. Profile Settings

8. Dashboard 1 page

9. Dashboard (Subprofile) TBD Sub-profiles will access to a limited set of functions: 2 pages: Welcome page (eChannel) Main menu

10. Profile settings 1 page

11. Account Management 1 page

12. Sign in 1 page

13. Sign in (update profile) 1 page

14. Sign in (Welcome) 1 page (eChannel)

15. Forget Username 3 pages: – Recover your Username – Username sent – Email

16. Forget Password (1/2) Next slide

17. Forget Password (2/2) 4 pages: – Provide Your Username – Confirm your Identify – Password reset link has been sent – Email

18. Registration (1/2) 4 pages : – Confirm Your Cogeco Account – Create Your Profile – Email – Confirmation? Next slide

19. Registration (2/2) Email

20. Support 1 page (project development)

21. Billing

22. Account Balance 1 page

23. Bill History 1 page

24. Pay Bill 5 pages: – Payment amount – Provide Payment information – Validation Payment – Payment confirmation – Email

25. Pay Bill 5 pages: - Payment amount - Provide Payment information - Validation Payment - Payment confirmation - Email Email

26. Pre-autorized Payment 9 pages: – Never forget a bill – Current payment method (credit card) – Current payment method (chequing) – Provide Credit card information – Confirm Pre-autorized Payment – Provide banking information – Confirm Pre-autorized Payment – Email (credit card) – Email (chequing) or

27. Pre-autorized Payment (credit card) Email

28. Pre-autorized Payment (chequing) Email

29. Paperless Billing 6 pages: – Current bill format (paper billing) – Waiting for confirmation by email – Email – Current bill format (paperless billing) – Thank you, Activation email was sent – Email Email

30. Paperless billing Email 6 pages: – Current bill format (paper billing) – Waiting for confirmation by email – Email – Current bill format (paperless billing) – Thank you, Activation email was sent – Email