1. Unlimited Limits Greg Parks gparks@uwaterloo.ca

2. Agenda Introductions Previous solution Current Solution –Policy –Reporting Questions

3. INTRODUCTIONS

4. The University of Waterloo Founded in 1957 27,000 Undergraduate Students 1000 faculty, 2000 support staff Main campus in Waterloo, Ontario, Canada

5. Waterloo Housing and Residences Our Mission To provide a safe, comfortable, affordable residence community conducive to positive academic and personal development, and meet the challenging needs of a diverse population. The right FIT There’s a place for everybody in residence. No matter where students come from, what they’re interested in, or where they want to go – we provide a fun, yet supportive living environment for all students to FIT in and succeed. The Department of Housing and Residences has a strong focus on student success and creating a supportive environment that students call home.

6. Sandvine Incorporated Founded in 2003 Waterloo based company 350+ employees worldwide Carrier focused http://www.betterbroadbandblog.com/ www.sandvine.com

7. PREVIOUS SOLUTION

8. Previous Solution Credit: flickr.com

9. Previous Solution All traffic treated equally Developed in house Vendor no longer supported hardware Traffic calculated hourly Difficult to explain to students

12. Constrained Users

13. POLICY DETAILS Current Solution

14. In the Network

15. Hardware Used Two systems managed network –Policy Traffic Switch Sits inline to watch traffic –Subscriber Policy Broker Handles all reporting functions PTS comes in several different models –PTS 8210, PTS 14000, PTS 24000

16. New Policy Credit: KevanLiz @ flickr.com

17. New Policy Designed to make best possible use of available bandwidth “Soft Cap” limit in place to police network when necessary –2 GB/Day In place since spring 2009

18. Traffic Management All Non-Time- Sensitive/Non-Bulk Non-Heavy/Over Cap Bulk Heavy/Over Cap Bulk All Time-Sensitive 400/800Mbps – Time Sensitive 80% 20% If no packets queued for Normal priority Normal Low Straight out, no queuing/dropping Credit: FreewayDan @ flickr.com

19. “Bulk” Protocols thunder pando baidux foxy manolito vshare kugoo imesh poco bearshare blubster fileguri ftp nntp megaupload rapidshare pdbox windowsupdate symantec ares bittorrent gnutella gnutella2 edonkey fasttrack directconnect asdudu winny redswoosh fasttrack ppmule soribada share tuotu baibao perfectdarkp2p Sid pplive

20. VOIP sip mgcp skype justvoip naver uniquefone jajah h323_h225 h323_h245

21. REPORTING Current Solution

22. Reporting Handled by SPB Reports can be run on demand or scheduled Many reports to choose from Various reports formats

24. Torrents & Tubes Youtube BitTorrent Other Traffic

25. By Protocol

26. Protocols on the network

27. Web Traffic

28. VoIP Traffic

29. Video

30. Video Cont’d

31. QUESTIONS?

32. Complete your session eval! http://www.resnetsymposium.org/rspm/eva luation/http://www.resnetsymposium.org/rspm/eva luation/