1. Q2 2013 TELUS investor conference call August 8, 2013 Darren Entwistle President & Chief Executive Officer Joe Natale EVP & Chief Commercial Officer John Gossling EVP & Chief Financial Officer

2. TELUS forward looking statement 2 Today's presentation and answers to questions contain statements about financial and operating performance of TELUS and future events, including with respect to future normal course issuer bids, that are forward-looking. By their nature, forward-looking statements require the Company to make assumptions and predictions and are subject to inherent risks and uncertainties. There is significant risk that the forward-looking statements will not prove to be accurate. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future performance and events to differ materially from that expressed in the forward-looking statements. Accordingly, our comments are subject to the disclaimer and qualified by the assumptions (including assumptions for 2013 annual guidance, CEO three-year goals to 2013 for EPS and free cash flow growth to 2013 excluding spectrum costs, semi-annual dividend increases to 2016, ability to sustain and complete multi-year share purchase programs to 2016), qualifications and risk factors referred to in the first quarter and second quarter Management’s discussion and analysis and in the 2012 annual report, and in other TELUS public disclosure documents and filings with securities commissions in Canada (on SEDAR at sedar.com) and in the United States (on EDGAR at sec.gov). Except as required by law, TELUS disclaims any intention or obligation to update or revise forward-looking statements, and reserves the right to change, at any time at its sole discretion, its current practice of updating annual targets and guidance.

3. Agenda  CEO Introduction  Q2 operational highlights  Q2 financial results  Questions and Answers 3

4.  Welcoming competition – advocating for a level playing field  Reporting solid Q2 results – wireless and wireline  Returning value to shareholders through NCIB, dividends and efficiency CEO introduction 4 TELUS demonstrating strong results and executing on shareholder friendly initiatives TELUS demonstrating strong results and executing on shareholder friendly initiatives

5. Robust postpaid net additions 5 Postpaid net adds (000s) Q2-12 92 112 Q2-13 Solid postpaid net adds with postpaid base up 5.1% y/y Q2-11 Wireless subscribers 7.7M total 1.1M prepaid 86% 14% 6.6M postpaid 100

6. Strong smartphone adoption and ARPU growth 6 Q2-11Q2-12Q2-13 5.9 6.3 6.6 Postpaid subscribers (millions) Smartphone % of postpaid $60.29 $61.12 $58.88 Voice ARPU Data ARPU Smartphone penetration up 12 points to 71% of postpaid base supporting ARPU growth of 1.4% in Q2 Smartphone penetration up 12 points to 71% of postpaid base supporting ARPU growth of 1.4% in Q2 Q2-11Q2-12Q2-13 19.25 39.63 23.32 36.97 26.44 34.68 42% 59% 71%

7. Industry leading wireless churn 7 1.39% Q2-12 1.40% Q2-13 BlendedPostpaid 1.00% Q2-12 1.03% Q2-13 Q2-11 1.67% 1.34% Blended and postpaid churn low and stable

8. Industry leading lifetime revenue per susbcriber 1 8 Q2-12Q2-13 $4,366 $4,337 1 Lifetime revenue derived by dividing ARPU by blended churn rate Q2-11 $3,526 Customer First focus generating leading lifetime revenue per subscriber Customer First focus generating leading lifetime revenue per subscriber

9.  Latest TELUS innovation in evolution of Clear and Simple customer approach  Features include unlimited nationwide talk and text, and ability to share data with your family or small business  Anticipated positive impact on subscriber economics  Churn benefits from shared plans and consolidation of households  More-for-more value proposition  Enhanced simplicity supports efficiency New innovative SharePlus rate plans 9 Next evolution of Clear and Simple supports leading subscriber economics Next evolution of Clear and Simple supports leading subscriber economics

10. Healthy TV and Internet growth 10 743 595 25% TELUS TV (000s)High-speed Internet (000s) 1,355 1,277 6.1% 403 1,196 Continued healthy Internet and TV subscriber growth balanced with focus on enhanced profitability Continued healthy Internet and TV subscriber growth balanced with focus on enhanced profitability Q2-12Q2-13Q2-11Q2-12Q2-13Q2-11

11. Q2 2013 wireless financial results 11 ($M, except margins) Q2 2013Change Revenue (external) 1,5105.9% EBITDA 1 6665.1% EBITDA excl. restr. & other like costs 6766.0% EBITDA margin 2 47.4%0.1 pts EBITDA margin excl. restr. & other like costs 48.1%0.5 pts Capital expenditures 171(12)% TELUS delivers another good quarter of wireless results despite increased competitive intensity 1 EBITDA does not have any standardized meaning prescribed by IFRS-IASB. For definition and explanation, see Section 11.1 in the 2013 second quarter Management’s discussion and analysis (MD&A). 2 EBITDA as percentage of total network revenue

12. Wireless data revenue ($M) Q2-12 512 Q2-13 601 402 Q2-11 Strong Q2 data revenue growth of 17% year-over-year Data now 43% of wireless network revenue, up 4 points Strong Q2 data revenue growth of 17% year-over-year Data now 43% of wireless network revenue, up 4 points 12

13. Q2 2013 wireline financial results ($M, except margins) Q2 2013Change Revenue (external)1,3166.3% EBITDA332(1.4)% Normalized EBITDA 1 3617.3% EBITDA margin 2 24.5%(1.8) pts Normalized EBITDA margin 26.6%0.3 pts Capital expenditures340(3.9)% Strong revenue growth driven by Data Normalized EBITDA up 7.3% Strong revenue growth driven by Data Normalized EBITDA up 7.3% 13 1. Normalized EBITDA does not have any standardized meaning prescribed by IFRS-IASB. This term is defined in this presentation as EBITDA excluding restructuring and other like costs, and the gain net of equity losses related to TELUS Garden residential real estate partnership. 2. EBITDA as percentage of total revenue.

14. Wireline data revenue ($M) Q2-12 689 Q2-13 792 635 Q2-11 Strong data revenue growth of 15% driven by TV and Internet Data revenue 60% of external revenue, up 4 points Strong data revenue growth of 15% driven by TV and Internet Data revenue 60% of external revenue, up 4 points 14

15. Q2 2013 consolidated financial results ($M, except EPS) Q2 2013Change Revenue (external) 2,8266.1% EBITDA 9982.9% Normalized EBITDA 1 1,0376.5% EPS (basic) 0.44(4.4)% Adjusted EPS 2 0.5412.5% Capex 511(6.6)% Simple cash flow (EBITDA less capex) 48715% Strong growth in revenue, earnings and simple cash flow 15 1. Normalized EBITDA does not have any standardized meaning prescribed by IFRS-IASB. This term is defined in this presentation as EBITDA excluding restructuring and other like costs, and the gain net of equity losses related to TELUS Garden residential real estate partnership. 2. Adjusted EPS does not have any standardized meaning prescribed by IFRS-IASB. See appendix for definition.

16. Analysis of Adjusted EPS 16 ($ per share) Q2 2012Q2 2013Change Basic EPS0.460.44(4.4)% TELUS Garden 1 (0.01)- Restructuring and other like costs0.010.04 Long-term debt prepayment premium-0.03 Income tax-related adjustments0.020.03 Adjusted EPS0.480.5412.5% Adjusted EPS up 12.5% y/y 1 After-tax gain net of equity losses related to TELUS Garden residential real estate partnership.

17. Adjusted EPS continuity analysis Adjusted EPS growth driven by strong EBITDA growth 17 1 Normalized EBITDA excludes restructuring and other like costs and after-tax gain net of equity losses related to TELUS Garden residential real estate partnership. 2 Normalized financing excludes long-term debt prepayment premium. Q2-12 Adjusted Normalized EBITDA 1 Depr & Amort Higher Blended Statutory Tax Rates Q2-13 Adjusted Normalized Financing costs 2

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19. 20122013 Q2 EBITDA970998 Capital expenditures(548)(511) Simple Cash Flow (EBITDA less Capital expenditures)422487 Net employee defined benefit plans expense (recovery)2628 Employer contributions to employee defined benefit plans(15)(130) Interest expense paid, net(106)(128) Income taxes received (paid), net(31)(82) Share-based compensation913 Restructuring payments net of cash payments(13)4 Deduct gain net of equity losses related to TELUS Garden(8)- Free Cash Flow284192 Purchase of shares for cancellation-(238) Dividends(189)(209) Cash payments for acquisitions and related investments(11)(3) Real Estate joint venture(5)(6) Working capital and other(19)(8) Funds available for debt redemption59(272) Net issuance (repayment) of debt(55)522 Increase (decrease) in cash4250 Appendix – Q2 2013 free cash flow comparison

20.  Adjusted EPS does not have any standardized meaning prescribed by IFRS-IASB. This term is defined in this presentation as excluding (after income taxes): 1) Gain net of equity losses related to TELUS Garden residential real estate partnership; 2) Restructuring and other like costs; 3) Long-term debt pre-payment premium; and 4) Income tax-related adjustments. For further analysis of the aforementioned items see Section 1.3 in the 2013 second quarter Management’s discussion and analysis. Glossary 20