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Becoming a Firm Leader By Rex Gatto, Ph.D. Gatto Associates, LLC 412-344-2277 Website:www.rexgatto.com For New Partner and Experience Managers
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Table of Contents Introduction Section 1 Leadership role of a partner Section 2 Communication Section 3 Giving Feedback Section 4 Strategic Planning
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Learning Objectives I. Effectively utilizing leadership characteristics II. Effectively communicating with others III. Giving feedback to motivate staff
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FEEDBACK Supportive Corrective FEED THE FUTURE FEED THE FUTURE
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Thought Provoking Books “ The 21 Indispensable Qualities of a Leader” by Maxwell “Management Challenges for the 21st Century” by Drucker “Leading Change” by Kotter “First Break All The Rules” by Buckingham and Coffman “Winning” by Welch “Where did all the Leader “Go Iacocca
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THOUGHT PROVOKERS Survival - how you handle it Success Attitude Listen Right questions Common Sense
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Overview This presentation is based on the books: Smart Manager FAQ by Rex Gatto The 2R Manager When to Relate When to Require by Peter Friedes 21 Indisputable Qualities of a Leader by John Maxwell
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Section 1 Leadership Smart Manager pages 135-142
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Overview Defining Leadership What kind of leaders are CPAs Balancing 2 Rs 21 Characteristics of leadership Dimension of leadership Why we need managers and leaders What future leaders need to know
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Defining Leaders and Managers I. Manager = past to the present I. Leader = present to the future I. Workplace = opportunity in which you can demonstrate your ability and efforts
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FAMOUS LEADERS WHAT DO ALL OF THESE LEADER HAVE IN COMMON?
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LEADERSHIP In its simplest form leadership has three components: Leader Follower Common Goal
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LEADERS Behaviors of Successful Leaders Behaviors of Unsuccessful Leaders
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Self Development Work with end in mind Listen first, then respond Ask right questions Be a multiple service provider Flexible Enjoy change Challenge your thoughts Deal with uncertainty Maintain sense of humor Self worth Alternatives Follow or let go
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LEADERSHIP Leadership - process by which leaders guide and develop themselves and others by: Communicating Taking appropriate action Building trust Achieving goals, given Leader’s abilities and skills Leader’s abilities and skills Abilities and skills of followers Abilities and skills of followers Within a changing environment Within a changing environment
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LEADERSHIP Leaders develop through ability, desire, and opportunity. Effectively develop followers. Address issues proactively. Develop potential by leading, making decisions. Earn the respect of followers. Respond Single out and clearly define expectations. Have desire & trust to lead in unpredictable times. Identify the right questions. Provide open, honest, trusting, respectful communication.
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LEADERSHIP DEFINITION Leaders: Leaders: Define what the future should look like, aligns people with that vision, and inspires people to make it happen despite the obstacles (John Kotter)
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Lead by Adaptation Vision: where are we headed Clearly define the job: set stretch goals Open Communication: open communication in all directions – up and down and across the organization Accountability for Results: in the end, it’s performance that count. YOU are responsible for results
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Lead by Adaptation #2 Be Visible: make a point of getting out of your office and talking to the people who work for you; meet people Performance: employee performance; give employee credit Be a Role Model: employees respond more to your actions than to your rhetoric. Lead by example. Change: changing business; needs ask for input Work Environment: open trusting, respectful and honest work atmosphere
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Carly Fiorina putting information to work by employing an infrastructure with the flexibility and adaptability to help companies role that character, capability and collaboration play in defining leadership
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Jack Welch Positive energy: go go go; they love action and relish change Energize: the ability to love people and inspire them to move mountains Edge: courage to make tough yes-or- no decisions -- no maybes Execute: get the job done Passion: a heartfelt, deep and authentic excitement about life and work Teach Managers to mange less; instill confidence
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Walt Disney Vision - is critical to success Involvement - create a work environment that encourages employees to be actively involved
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Angel Merkel (Germany’s 1st women leader 11/05) Emphasizing the need for self- sufficiency Reforming the funding of the medical system and raising the retirement age while tinkering with the tax system Unemployment - 5 million before the election, fell in October to its lowest level in four years at around 4 million Debt is down
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Robert Greenleaf Listening Empathy Healing transformation Awareness - self awareness Persuasion Conceptualization Foresight: know the past and present Stewardship: the organization is in trust Commitment to grow people Build community among the people
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Jim Collins Level Five Leaders Make the organization more successful for the next generation Know that we created a strong company Want my successor to be better and greater NO ME it’s WE
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John Maxwell Assess Your Characteristics 1. Character 2. Charisma 3. Commitment 4. Communication 5. Competence 6. Courage 7. Discernment 8. Focus 9. Generosity 10. Initiative 11. Listening 12. Passion 13. Positive attitude 14. Problem solving 15. Relationships 16. Responsibility 17. Security 18. Self-discipline 19. Servanthood 20. Teach-ability 21. Vision
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2 Rs Style of Leadership Relating behaviors: focus on caring trusting relationships with employees, respectful and nurturing relationships with each of your direct reports, people oriented and a caring manager Required behaviors: focus is on best results from people, ensures high quality work, demanding of results in an appropriate way and task oriented The best manager is balanced between the two styles
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2 R Manager Low Requiring high Low Relating High Low Relating Low Requiring Low Relating about right requiring Low Relating High Requiring About Right Relating Low Requiring About Right Relating About Right Requiring About Right Relating High Requiring High Relating Low Requiring High relating About right Requiring High Relating High Requiring
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Four Leadership Styles
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Leadership Styles
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Leadership Model
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Collins Level Five Leaders: Level 1 - Good strong individual contributor; Level 2 - team member; Level 3 - very competent employee; Level 4 - executive level concerned for his/her own success; Level 5 - strong care and concern for the organization not self; focus is on the organization. The secret to level 5 is to find the work or organization that pulls level five out of you and care so much about the organization that leadership evolves to this higher level.
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Brady and Woodward Five Levels of Leadership Development Level 1 - Learning Level 2 - Performing Level 3 - Leading Level 4 - Mentoring leaders Level 5 - Mentoring Mentors of firm leaders
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Maxwell: Developing the Leader within You Level 1- Position Title Level 2 - Permission - begins to lead Level 3 - Production - leader get results Level 4 - People development Level 5 - Personhood - large following
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Effective Leaders Use various styles Trust themselves Develop themselves Apply abilities Know to whom and when to listen and follow
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Six Dimensions of Leadership Communication Positive Attitude Building Relationship Decision Making Modeling Leadership Inspiring Others
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Leadership Development Develop from Develop to passive—having to be stimulated, motivated, and disciplined active —being self-reliant, self-initiated and self-determined dependencerelative independence to interdependence (internalization of a set of values which become base for behavior) capable of behaving in a few wayscapable of behaving in many different ways unpredictable, shallow interests of short duration deeper interests smaller time perspectivesa much larger time perspective of events— behavior is affected by past events and future hopes subordinate positionaspiring to occupy an equal and/or superordinate position in reference to peers lack of self-awarenessawareness of and control over oneself
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Overview Defining Leadership What kind of leaders are CPAs Balancing 2 Rs 21 Characteristics of leadership Dimension of leadership Why we need manager and leaders What future leaders need to know
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LEADERSHIP PROCESS Become the best version of yourself!
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Summary You are going through a developmental leadership process; challenge yourself To be the best version of a leader that you can
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