1. CONFIDENTIAL H. Balogh, K. Toal RDN Iteration 37 Release Features April 8, 2015

2. DRN Address Scoring available now! New Decline Reasons Available Export Invoices to Excel Dashboard Calculation Reorganized the permissions on the Collector Management screen [2] Release Features

3. DRN Address Scoring available now! [3] Release Features

4. DRN Address Scoring [4] DRN is offering a new RDN integrated service to our lenders that scores addresses based on DRN hit information. Once this service is activated for your company, all addresses sent to DRN associated with cases with a plate and plate state will be scored as: Good, Bad or Indeterminate. The addresses on a case will be re-scored by DRN every time one of the following occurs: 1.The plate on the case is changed or added 2.A new address is added to the case 3.An existing address on the case is edited For an address to be scored, it must contain the following: A street address A city A state A zip code

5. DRN Address Scoring On the case page, RDN will display an Icon next to the address to indicate its score. Good –You will see a green check mark icon Bad – You will see an exclamation mark icon Indeterminate – You will see a question mark icon If an address has not yet been scored then you will not see an icon. This is an example of what you would see for an address that has a “Good” score

6. DRN Address Scoring This address was scored as Bad: The score on this address was Indeterminate:

7. DRN Address Scoring Some additional notes of interest: The process of scoring addresses is not immediate Your repossession agents do not see these address scores

8. DRN Address Scoring Access to the address scoring information is permission based. Once your Company has the DRN Address Scoring service activated, you will see the DRN Address Score permission on collector profiles.

9. DRN Address Scoring If you are interested in signing up or learning more about DRN address scoring, please contact your relationship manager at DRN directly. sales@drndata.com

10. New Decline Reasons Available [10] Release Features

11. New Decline Reasons [11] RDN has expanded the decline reasons. These new decline reason were added: Previously worked Mileage needed Flatbed needed

12. Export Invoices to Excel [12] Release Features

13. Export Invoices to Excel [13] Two improvements have been made to the Export Invoices to Excel feature. You can now select invoices by branch The lien holder’s named has been added to the export result

14. Export Invoices to Excel A new column has been added that contains the name of the Lien Holder on the case.

15. Dashboard Calculation [15] Release Features

16. Dashboard Calculation [16] There has been a change in how the Needs Reassignment is calculated. In the configuration section, when the setting of Only Count Cases Opened in the Last x Days is less than the setting for the Days Open – Need Reassignment configuration setting, the calculation was performed on a collection of orders that met the global setting. There are two settings on the configuration that could have conflicted: The global open orders (seen at the top of the configuration screen): And the Need Reassignment – Days open:

17. Dashboard Calculation The global setting creates a universal collection of orders. In this example, a collection of orders that have been opened in the last 7days is created. This universal collection is then checked to see if any of the orders meet the Need Reassignment criteria. In this example, the check would look for orders in the universal collection that have been open more than 24 days. However, because the universal collection only has orders that have been open in the last 7 days, none will meet the criteria. To improve the computation of the Need Reassignment number, when the global setting for open orders is smaller than the Need Reassign open setting, we will use 365 days to create the universal collection.

18. Collector MGT Layout [18] RDN has reorganized the layout of permissions on the Collector Management screen. Permissions have been grouped into: Basic Permissions Manager Settings Restrictions Integrated Services Invoice Management Reporting Options

19. Collector MGT Layout Basic Permissions

20. Collector MGT Layout Manager Setting

21. Collector MGT Layout Integrated Services Invoice Management

22. Collector MGT Layout Reporting Permissions

23. [23] Please contact Kathy Toal with any questions or further information about these enhancements. 817-204-028 Option 2 kathy@recoverydatabase.net