1. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Altair Solutions CMMI, ISO 9001:2000, Six Sigma: Fit or Fat?

2. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Tonight’s Topic Tonight’s Topic Six Sigma What do these three share in common? How do these three differ? Can they (should they) co-exist?

3. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Concept of Unity Concept of Unity 3. Use the structure, the way. 4. Observe its effectiveness. 5. Refine it. 2. Structure a way to do it well. 1. Know what you want to do well.

4. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com ISO 9001:2000 Contains ‘Non Shaped’ Requirements Emphasizes the ‘Requirements’ as Job 1 Provides for Official Registration A Generic Quality Standard ISO 9001:2000 is…

5. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com ISO 9001:2000 3. Provide resources to use the processes. 4. Monitor, control, and measure. 5. Continuously improve. 2. Build processes to meet the requirements. 1. Understand the requirements.

6. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com ISO 9001:2000 Section 6: Resources Section 7: Product and Service Provision Section 8: Measurement & Improvement Section 5: Management Responsibility Section 4: Quality Manual

7. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Six Sigma Six Sigma Contains ‘Non Shaped’ Goals Emphasizes the Customer as Job 1 Provides for a Fixed Methodology A Generic Improvement Method Six Sigma… No Standardization

8. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Six Sigma Six Sigma 3. Set a team in place to measure. 4. Measure and analyze. 5. Improve based on the data. 2. Plan how you will measure Quality. 1. Define what ‘Quality’ means

9. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Six Sigma Six Sigma ANALYZE the performance data. IMPOVE and IMPLEMENT. CONTROL the new way… MEASURE its performance. DEFINE what you want to improve.

10. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Capability Maturity Model Integration Capability Maturity Model Integration Contains Pre-Shaped Goals and Practices Emphasizes Consistency and Repeatability Provides for Official Recognition A SPECIFIC Improvement Framework CMMI…

11. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Capability Maturity Model Integration Capability Maturity Model Integration Organizes Technology Development into 25 Process Areas. 8 Project Management Pas 6 Engineering Pas 5 Process Management Pas 6 Support PAs

12. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Capability Maturity Model Integration Capability Maturity Model Integration Each Process Areas is structured with… 1 – 3 GOALS 2 – 7 Practices for each Goal Compliance = Achieve all Practices for each Goal, achieve all Goals for each Process Area.

13. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Capability Maturity Model Integration Capability Maturity Model Integration Process Area GOAL 1GOAL 2 Practice 1.1 Practice 1.2 Practice 1.3 Practice 2.1 Practice 2.2 Practice 2.3

14. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Capability Maturity Model Integration Capability Maturity Model Integration PA – Requirements Management Goal – Manage Requirements Practice – Understand the requirements Practice – Track changes to the requirements

15. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Conclusion CMMI can serve as the Operations Base Six Sigma can serve as the Improvement Approach ISO can serve as the Management Umbrella

16. James R. Persse, PhD / 678-939-8710 / jpersse@AltairSol.com Altair Solutions jpersse@AltairSol.com