2.  Founded in : Little Rock  Founded By : Fredrick Smith ($29 billion )  Industry : Courier  It serves in all over the world (220 countries)

3.  FedEx Express (Orange "Ex"): Air Courier Service  FedEx Ground(Green "Ex"): Road Courier Service  FedEx Freight (Red "Ex"): Freight Services  FedEx Supply Chain Services (Grey "Ex"): Critical Inventory Logistics, Transportation Management Services

6.  DHL  United Parcel Service (UPS)  TNT

7.  The acquisition of local freight company  Large network of distribution center  Threat of specialization  Strong brand image.  Long term contract and commitments

8.  Market position is very high  Government agencies also have trust in this….

9. 1.PARCEL DELIVERY 2. DOCUMENT DELIVERY

11.  The prices are fluctuating because of change in the Fuel prices and it is due to economical & political issues.  It puts the Oil suppliers in a strong bargaining position.  However, some co.’s passes its to the customers.

12.  Suppliers of Packaging equipment such as boxes & plastics.  Truck suppliers.  Operators of transportation vehicles.  Trains.

13.  Oil Suppliers  Services suppliers : - Aircraft maintenance & catering - Airport services - Truck maintenance Commitment to deliver in time or otherwise offer full refund of the shipping.

14.  The transportation firms are investing aggressively in developing Technology.  Development of E-business industry.  Provides I-T services

15.  Advantages 1. This system is more time & price efficient. 2. Firm can run its own I-T divisions proprietary software.  Disadvantages 1. Other suppliers appearing in the same line by providing I-T services. 2. Threat of hacking, malfunctioning of software. 3. It may cost high at the initial stage.

16. BARGAINING POWER OF BUYER  The transportation firms are in a fierce competition to provide delivery services for large corporations and firms.  With the booming of e-commerce,ordering of product is online.  Such corporations don’t provide their customers the flexibility to choose their transportation provider. This puts such corporations in a very strong bargaining position.  Individuals are likely to choose the firm with the least price. However, by advertising and brand-name images, individuals are more attached to certain firms.  Moreover, the firms have adopted the “Open an account” program to lock their customers and to give them more benefits.

17. NameRoll No. Kalgi Shah4059 Chandni Pathak4043 Chandni Thakkar4072 Dhanesh Tailor4070 Dhruv Panchal4110