1. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 1 Abdelfattah ABUQAYYAS Coordinator Arab Centre of Excellence CoE/ARB Abdelfattah.abuqayyas@ties.itu.iAbdelfattah.abuqayyas@ties.itu.int ITU BDT ITU CoE/ARB Initiative and Activities

2. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 2 CoE Background  Changing environment  Main interactive forces are: liberalization/competition, globalization, technology,convergence of telecom with IT & multimedia, growing customer demands.  The presence of highly qualified staff at key levels becomes a critical factor.  The regional Center of Excellence initiative:  A mechanism aimed at offering a greater and better range of training products for high-level staff in all telecom-related organizations.  Also, to serve as a regional focal point for training and professional development.

3. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 3 CoE Role and Objectives  Target population  Policy makers, regulators and managers.  Senior corporate executives and managers.  Purpose of the Center of Excellence:  To establish a regional mechanism aimed at strengthening the capacity, within the region, to develop high-level know-how and expertise.  The ultimate objective is to better meet some of the priority training and human resource development needs.

4. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 4 CoE/ARB Organization and Finance  Organization  Training activities (face-to-face/distance- learning).  A coordination office.  A Steering Committee.  Financing  Achieve self-financing through cost recovery mechanisms.  Seed fund granted by the ITU through the Telecom Surplus program.  Programs supported by different players.  Hosting  Syrian Telecommunications Establishment STE was chosen to host the CoE/ARB.

5. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 5 CoE: A true network for knowledge  Structure  A network of existing training, educational and research centers.  Foster greater synergy by pooling available resources and expertise.  Potential Partners  To establish collaborative relationships with other Centers, within the Region and abroad.  The purpose is to increase the capabilities of the CoEs.  The relationship with Partners providing in-kind or in-cash contributions.  The relationship will be governed by appropriate MoU.  The partners can include wide range of entities.

6. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 6 A ‘win A ‘win-win proposal’  Governments, regulators, operators and all other stakeholders in the telecom sector.  Content providers.  Industry sponsors.

7. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 7 The ITU CoE Network  Center of Excellence for Western and Central Africa  Center of Excellence for Eastern and Southern Africa  Center of Excellence for Asia Pacific  Center of Excellence for the Americas  Center of Excellence for the Arab Region  Center of Excellence for EUR and CIS Countries

8. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 8 ITU CoE Network

9. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 9 CoE/ARB Project Strategy  The change cannot be easily achieved without the necessary expertise  All countries need highly trained human resources  ITU CoE/ARB project aims to facilitate the sharing of expertise.  This high-level human capacity building project aims to implement innovative training programs (face – to – face and distance learning)

10. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 10 CoE/ARB Main functions  To assess priority training and HRD needs  To establish cooperation agreements aimed at mobilizing resources  To promote the use of IT and telecommunications for distance learning and tele-working  To plan, organize and implement the activities to be carried out in the region  To maintain an inventory of existing facilities and expertise in the participating institutions

11. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 11 CoE/ARB Programs  Telecom Policies Program  (NTI - Egypt)  Regulatory Issues Program  (TRC - Jordan)  Business Management Program  (BATELCO - Bahrain)  New Technologies Program  (NTI - Egypt)  IP Awareness Program  (CERT - Tunisia)  Rural Connectivity Program  (SUDATEL - Sudan)

12. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 12 Achievements in 2001  Two meetings for the CoE/ARB Steering Committee were conducted during 2001 (in Tunisia and Damascus)  The CoE started its functionality in the 4 th Quarter of 2001  During the 2001 the CoE/ARB organized two regional activities:  Regional Workshop on “Marketing & Revenue Forecasts for Telecom Operators in a Competitive Environment”, held in Manama - Bahrain.  Arab Regional Seminar on “Telecommunication Policies", held in Cairo - Egypt.

13. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 13 Training Achievements in 2002 Program Name Workshop/Forum Place and date Regulatory Issues Workshop on Regulatory issuesAmman 11 – 14 February Workshop on Interconnection Principles and practices Rabat 2 – 5 September Telecom Policies Forum on Telecom Policies & International Standards: Impacts and Implications Cairo 19 -21 May New Technologies and Services Workshop on New Trends in Telecommunications Damascus 15 – 17 July Internet and Information Technologies Workshop on IP Technologies and Applications Tunis !7 – 19 June Business Management Virtual Forum on Business Drivers and Data Collection 4 Weeks, starting 24 June Rural Connectivity Rural Connectivity and Universal Access Khartoum 10 – 12 December

14. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 14 CoE Output

15. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 15 Number of Participants in the different CoEs

16. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 16 Participants per Country Algeria14Mauritania4 Bahrain17Oman13 Comoros2Palestine7 Djibouti3Qatar1 Egypt176Saudi Arabia25 Iraq1Somalia5 Jordan104Sudan46 Kuwait2Syria99 Lebanon5Tunisia93 Libya7UAE4 Morocco14Yemen11

17. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 17 CoE/ARB Action Plan for 2003 Training ProgramTraining ActivityPlace and DateRemarks Regulatory Issues TRC – Jordan 1- Licensing13-15 September AmmanTRC 2- Spectrum Management16-18 September AmmanTRC 3- Interconnection1-3 December TunisTNA 4- Spectrum Management Virtual ForumQuarter 4 Telecommunication Policies NTI - Egypt 1- Sector Reform Liberalization21-23 October RabatANRT 2- Competition Policies16-18 DecemberNTI New Technologies NTI - Egypt 1- DSL Tech. and Services4-6 March CairoNTI 2- NGN30June – 2 July DamascusSTE 3- Migration towards 3 rd Gen. MobileTo be Defined Business Management BATELCO - Bahrain 1- VSAT Business Applications11-13 November ManamaBATELCO 2- COSITUTo be DefinedBATELCO 3- Business Management Virtual ForumQuarter 4 IP Technologies CERT - Tunisia 1- Internet Applications. And Digital Divide Tunisia 17-19 June 2- Networks Security21-23 July AmmanMEC Rural Connectivity SUDATEL - Sudan 1- Universal Service Obligation and Funding 7-9 October Sana'aYemen Telecom

18. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 18  To maximize the synergy between the concerned Training Providers and neighboring Subject Matter Experts.  To match diversified training needs of the Sector Members, while developing new training materials and optimizing the use of existing training resources.  To develop the use of electronic resources in the implementation of the Capacity Building Process  To promote Train-the-Trainers actions in virtual mode as well as in face-to-face mode when using Partnerships Opportunities Why to develop CoE/ARB Networking Process ?

19. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 19 Distance Learning Approach  The new approach will be available to train the trainers and managers in various issues  Two activities will be organized:  Frequency Spectrum Management Virtual Forum  Business Management Virtual Forum  In cooperation with CoE /AMS a set of distance learning sessions will be available for the Arab Region through CoE /ARB  Distance learning session on “Regulating New IP Services and Applications” 1 st September – 8 th November  If the demand is tangible, this course can be organized for the Arab Region  Many available On-line modules  Human Recourses are required to act as facilitators/instructors for the distance learning activities.

20. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 20 Future Steps  A set of CoEs network will be established.  New more proactive role of the Leading party.  Workshop and distance learning approaches will be emphasized.  Limited number of lecturers and more specialized topics will be approached.  Increased role of the Instructors from the Region.  Data base of Regional Experts and trainers is required.  Support to be provided by existing Subject Matter Experts.  Availability of data, case-studies, tools, etc,. for Working Group activities within the workshop

21. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 21 We are Looking for:  Nomination of a focal point from each Regulatory Office  A list of experts and trainers in the various fields of interest  More active role on hosting the CoE activities  More contributions: Presentations, case studies..  Financial support to insure the sustainability and self standing of the CoE/ARB  Potential partners from the Region

22. ITU CoE/ARB 1 ST REGULATORY MEETING FOR THE ARAB REGION Algeria, 19 – 21 April 2003 22 Thank You ITU CoE/ARB Initiative and Activities abdelfattah.abuqayyas@ties.itu.int