1. Technical Services 2.0: “Mashing up” traditional and new services Rebecca Kemp Serials Coordinator, UNC Wilmington ACRL/NY Annual Symposium 2007 “Library 2.0: A New Social Model”

2. What’s a “Mash-up?”  Urban Dictionary: “A remix made by taking two different songs, usually by two separate artists, and combining them into one.” Urban Dictionary  Wikipedia: “a web application that combines data from more than one source into a single integrated tool... Content used in mashups is typically sourced from a third party via a public interface or API” Wikipedia Definitions as they appeared online as of 11/27/2007

3. Presentation Structure  Traditional Technical Services  What’s Hip and Happenin’? Some new OPAC models  Exemplars of Catalog 2.0  The larger information-storage / information- seeking context  What can we do to make the OPAC even better?

4. Traditional Technical Services  Acquisitions  Bibliographic Control (Cataloging)  Authority Control All of these continue in Technical Services 2.0, but with more services added...

5. What’s Hip and Happenin’? Some new OPAC models First of all, ILS vs. OPAC.  Emerging idea: Dis-integrated Library System ILS for business operations, inventory, and circulation Other program(s) for OPAC display What we want: standards-compliant, interoperable systems

6. New OPAC models, continued  What is wrong with the old OPAC? Clunky search interface; no relevance ranking; inability to narrow down results easily Not a social experience, personalized Lack of user-created content Information only about the physical holdings; lack of connection with web resources Lack of information about the cataloged items

7. New OPAC models, continued What’s right with new models “A more fruitful and delightful library catalog search experience.” -- Faiks, Angi, Amy Radermacher, and Amy Sheehan. “What ABOUT the book? Google-izing the Catalog with Tables of Contents.” Library Philosophy and Practice, Special Issue on Libraries and Google (2007) : 1-12.

8. New OPAC models, continued  Good search interface, relevance ranking; faceted search results: NCSU’s Endeca catalog

9. New OPAC models, continued  A social experience: user reviews, rankings; personalized: Ann Arbor District Library SOPAC

10. New OPAC models, continued  User-created metadata / authority control (tags): U Penn’s Penn Tags

11. New OPAC models, continued  Information about the cataloged items: TOCs, cover images, reviews: UNCW’s implementation of Syndetic Solutions, in development

12. New OPAC models, continued  Seamless integration of electronic content, connection to web, and perhaps more to come here: Queens Library AquaBrowser

13. Exemplars of Catalog 2.0  Add-on services to a catalog Del.icio.us tagging / PennTags / LibraryThing information Del.icio.usPennTagsLibraryThing Call number browse (see WNCLN or NCSU Endeca)WNCLNNCSU Syndetic Solutions TOCs, cover images, reviews Syndetic Solutions XC: EXtensible Catalog, in development. Open source software to make catalog metadata OAI- compliant; to index all metadata; make interface to search index XC

14. Exemplars of Catalog 2.0, continued  Del.icio.us in Thunder Bay Public Library

15. Exemplars of Catalog 2.0, continued  LibraryThing widget at Shenandoah Public Library

16. Exemplars of Catalog 2.0, continued New interface and search  Endeca ProFind, MediaLabs AquaBrowser, ExLibris Primo, Innovative Encore, OCLC WorldCat Local (beta at University of Washington) EndecaAquaBrowser PrimoEncoreWorldCat Local  Villanova University’s VuFindVuFind  Casey Bisson’s Scriblio at Plymouth State University (Formerly WpOPAC)Scriblio  Ann Arbor District Library SOPAC (Social OPAC) Ann Arbor District Library SOPAC  Koha and Evergreen (Georgia PINES) open source ILSs KohaEvergreen  Ungava (National Research Council Canada testbed) Ungava

17. Exemplars of Catalog 2.0, continued  Casey Bisson’s Scriblio at Plymouth State University (Formerly WpOPAC)Scriblio

18. The larger information-storage / information-seeking context  Google, especially Google Book SearchGoogle Book Search (AKA “The Competition”)  Amazon.com (Also AKA “The Competition”), LibraryThing Amazon.com LibraryThing  Open Library – meta-library (?) project incorporating OCA digitized materials, Google Book Search, in development Open Library  Open Content Alliance digitization project: incorporating materials in public domain, hosted by Internet Archive Open Content Alliance  A bigger WorldCat.org?WorldCat.org

19. What can we do to make the OPAC even better?  LC Working Group on Bibliographic Control report Watch for draft report: November 30, 2007 on LC website Final report expected January 9, 2008 Use metadata produced by publishers, increase cooperation between publishers, catalogers Establish FRBR structure; serials work-level identifiers Integrate user-created metadata into catalog “De-couple” components of subjects Encourage digitization of materials and integration of digital materials into catalogs

20. What can we do to make the OPAC even better? Continued  FRBR-ized serials...

21. Selected Sources  Bahr, Ellen. “Dreaming of a better ILS.” Computers in Libraries 27.9 (2007) : 11-14.  Faiks, Angi, Amy Radermacher, and Amy Sheehan. “What ABOUT the book? Google-izing the Catalog with Tables of Contents.” Library Philosophy and Practice, Special Issue on Libraries and Google (2007) : 1-12.  Library of Congress Working Group on Bibliographic Control. Interim Draft Report Recommendations. November 13, 2007. Available online at http://www.loc.gov/bibliographic- future/meetings/docs/bibfuture-report-nov13-2007.ppt.http://www.loc.gov/bibliographic- future/meetings/docs/bibfuture-report-nov13-2007.ppt

22. Selected Sources, continued  Markey, Karen. “The Online Library Catalog: Paradise Lost and Paradise Regained?” D-Lib Magazine 13.1/2 (2007). Available online at http://www.dlib.org/dlib/january07/markey/01mark ey.html. http://www.dlib.org/dlib/january07/markey/01mark ey.html  Pennell, Charley. A New Kind of Catalog. 2007. Available online at www.lib.ncsu.edu/endeca/presentations/200710-ncla- pennell.ppt. www.lib.ncsu.edu/endeca/presentations/200710-ncla- pennell.ppt  Rethlefsen, Melissa. “Tags Help Make Libraries Del.icio.us.” Library Journal 132.15 (2007) : 26-28.

23. Questions? Thanks for attending! Rebecca Kemp Randall Library University of North Carolina Wilmington kempr@uncw.edu (910) 962-7220