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Chapter 3: History, Globalization, and Value-Based Leadership Learning Objectives
Learn about the history of principles of management Be able to identify the contributors to management principles Know the context for contemporary principles of management Discuss corporations as social movements Understand the nature of Learning Organizations Understand key global trends Appreciate the importance of value-based leadership (ethics) in management
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Management History The Classical Perspective
The Behavioral Perspective The Quantitative Perspective Integrating Perspectives Contemporary Management Ideas
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Management History
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Early Management Principles
Henri Fayol Fayol’s 14 Principles Frederick Taylor Scientific Management Taylorism Frank and Lillian Gilbreth Motion Studies
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Henri Fayol: Father of Administrative Mgt.
14 Principles of Management Five basic management functions Planning, Organizing. Commanding, Coordinating, Controlling
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Fayol’s Principles of Management (1-7)
Specialization/Division of Labor Authority/Responsibility Discipline Unity of Command Unity of Direction Subordination of Individual Interest Remuneration
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Principles of Management (8-14)
Centralization Line of Authority Order Equity Stability of Tenure Initiative Esprit de Corps
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Scientific Management Pioneers
Frederick W. Taylor: Father of Scientific Mgt. Frank & Lillian Gilbreth: Time & motion studies and many mgt. and HR techniques)
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Limitations of Early Theorists
Shift to Knowledge Workers Dehumanized Workers Manual Labor Force
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MANAGEMENT IDEAS OF THE 1990s
Peter Drucker Tom Peters and Robert Waterman Warren Bennis
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Contemporary Views of Management
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CORPORATIONS AS SOCIAL MOVEMENTS
We are connected “virtually” Fluid boundaries Reduction of formal procedures Dynamic and shifting authority structures © 2010 Jupiterimages Corporation
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Social Networking in Organizations
Assists in Identifying Experts Efficient sharing Social Of Information Networking Showcases Skills, Talent And Knowledge
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LEARNING ORGANIZATIONS
Systematic problem solving Experimentation Learning from past experience Learning from others Transferring knowledge
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GLOBALIZATION AND CROSS-CULTURAL LESSONS
Work environments are more diverse than ever before Cultural and language differences require diverse management approaches
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Eight Dimensions of Culture
Performance Orientation Uncertainty Avoidance Assertiveness Power Distance Gender Egalitarianism Institutional Collectivism Humane Orientation Future Orientation
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Values-Based Leadership
Managers face many ethical challenges Managers must model ethical behavior and uphold values and standards
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Ethical Expectations vs. Reality
Ethical Lapse Pressure to meet unrealistic business objectives/deadlines A desire to further one’s career A desire to protect one’s livelihood
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2002 Sarbanes-Oxley Act Requires companies to define a code of ethics as a codification of standards that is reasonably necessary to deter wrongdoing and to promote honest and ethical conduct Corporate Examples of Ethical Misdeeds Arthur Anderson Enron
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Integrating Ethics Into
Managerial Decision Making Assess the situation Consider the stakeholder’s point of view Consider all possible alternatives Pay attention to how it makes you feel Make a decision Monitor outcomes
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