1. A dominant leader in the televised sales market.

2. The Birth of an Industry Leader Second into the marketExperienced producers Superior customer serviceSolid Core Values

3. Staying Ahead of the Curve iQVC Target Marketing Diversified product offerings Unique product lines

4. Industry Forces Economic Socio-cultural Technological Political and legal

5. Challenges Creating the perfect product mix Entering new markets Technology capitalization

6. A Look to the Future Shifting their focus on younger generations Keeping an eye on new technology

7. Questions?

8. References Federal Trade Commission. (2004, March 24). Ftc charges qvc home shopping channel with making deceptive claims and violating ftc order. Retrieved from http://www.ftc.gov/opa/2004/03/qvc.shtm Glyn, S. & Starling, A. (2003). Financial Times: London, England. Creative Business. Retrieved (2010, January 30) from Academic Search Premier database. Gudelunas, D. (2002). QVC: Television Retail & Ritual. Journal of American & Comparative Cultures, 25(1/2), 105-118. Retrieved from Academic Search Premier database. Haugsted, L. (2007). Multichannel News. QVC Campaign Asks: 'iQdoU?'; Shopping Service Tacks Away From Pack. Retrieved (2010, January 30) from Academic Search Premier database. Hunger, J. D., & Wheelen, T. L. (2007). Essentials of Strategic Management. Upper Saddle River, NJ: Pearson Prentice Hall. Maffei, B. M., & Malone, J. C. (2006). Liberty Media Corporation 2005 Annual Report. Retrieved from http://www.libertymedia.com/ir/pdfs/2006AnnualReport.PDF Montalvo, D. (2008, June). External forces that affect success. Retrieved from http://www.helium.com/items/164588-external-forces-that-affect-success Petrecca, Laura. (2008, May 5). Qvc shops for ideas for future sales. USA Today, Retrieved from http://www.usatoday.com/money/media/2008-05-04-qvc-home shopping_N.htm Porter, M.E. (1999). How Competitive forces shape strategy. Harvard Business Review, March/April. QVC. (2008). Wikipedia. Retrieved (2010, January 27) from http://en.wikipedia.org/wiki/QVC QVC Network. (1995). QVC.com: online shopping network. Retrieved from http://www.qvc.com/ Williamson, D. A. (1999, September 20). Home shopping master QVC struts its stuff online, too. Advertising Age, 70(39), Retrieved from Academic Search Premier database. (1994, September 29). QVC hits the road to seek items from entrepreneurs. Wall Street Journal - Eastern Edition, p. B7. Retrieved from Academic Search Premier database. (2007, March). Profits Are Up At Starz and QVC. New York Times, p. 6. Retrieved from Academic Search Premier database. (2008). QVC assigns CRM business. Marketing (00253650), 10. Retrieved from Business Source Premier database.