1. Challenges of Discovery Tools Challenges of Discovery Tools Shelly Shen-Aridor Younes & Soraya Nazarian Library Haifa university, Israel Session 10.21 IGeLU - SEPTEMBER 2015, BUDAPEST

2. Younes & Soraya Nazarian Library Haifa university, Israel  one central library  70~ librarians  variety of collections  18,000~ students  variety of mother tongues

3. Haifa University Library HomePage IGeLU-September 2015, Budapest Primo July 2015 release

4. IGeLU-September 2015, Budapest EXPECTATIONS  cater the needs of heterogeneous population  academically  English proficiency  computer/internet literacy

5. IGeLU-September 2015, Budapest EXPECTATIONS  handle various material types  current and future  varied academic level  varying level of metadata (different databases index differently)

6. IGeLU-September 2015, Budapest EXPECTATIONS: LIBRARY PATRONS  omnipotent, omniscience system  independent of device type (e.g. mobile, desktop)  at their location (e.g. library, home, work)  24/7  easily accessible (no resolver, login, authentication issues)

7. IGeLU-September 2015, Budapest EXPECTATIONS: LIBRARY PATRONS  gaps between information needs & actual phrasing geology in Siberia + reference interview ---------------------------------- petroleum fields in Siberia

8. IGeLU-September 2015, Budapest EXPECTATIONS: LIBRARIANS  same as patrons +  enhance information and library literacy  usage analytics (for improving acquisition, library instruction sessions, etc’)

9. IGeLU-September 2015, Budapest EXPECTATIONS: LIBRARIANS a system that can interact with the users, guide them through the search process and provide them the information they NEED

10. IGeLU-September 2015, Budapest Different discovery tools Similar challenges AND

11. IGeLU-September 2015, Budapest OUTPERFORMIMG ? *students primary source of search: Search engines = 67% Google Scholar = 59% Library web site = 60% * Greenberg, R., and J. Bar-Ilan. "Information needs of students in Israel—A case study of a multicultural society." The Journal of Academic Librarianship40.2 (2014): 185-191. IS

12. using addressing CHALLENGES of discovery tools is critical in order to bring and keep our patrons using them

13. IGeLU-September 2015, Budapest CURRENT CHALLENGE  relevancy ranking  discoverability  UI  system stability  maximizing use and fulfillment of various functionalities  full text accessibility

14. IGeLU-September 2015, Budapest CURRENT CHALLENGES must be addressed and FUTURE CHALLENGES must be confronted

15. IGeLU-September 2015, Budapest IN FACE OF FUTURE CHALLENGES  Search options  Relevancy  Personalization  Library and information literacy

16. IGeLU-September 2015, Budapest IN FACE OF FUTURE CHALLENGES  SEARCH OPTIONS  simple search / power search e.g. crossing searches, search within results  language enhancement mechanism e.g. aged, elderly, retired, old age, …. mourning / grief / bereavement

17. IGeLU-September 2015, Budapest IN FACE OF FUTURE CHALLENGES  RELEVANCY  Coverage (e.g. automatically searching beyond library collection when insufficient relevant results)  cultural and geographical context e.g. water crisis Israel  indexing for discovery tools use e.g. mark twain Samuel Langhorne Clemens

18. IGeLU-September 2015, Budapest  Subject facet for the search ‘Samuel Langhorne Clemens’ in Primo Central

19. metadata information should be mapped across systems (primarily so in primo central) and appear in a uniform mode in the discovery tool. e.g.  Subject facet for the search ‘Samuel Langhorne Clemens’ in Primo Central

20. IGeLU-September 2015, Budapest  Subject facet for the search ‘Samuel Langhorne Clemens’ in Primo Central

21. IGeLU-September 2015, Budapest IN FACE OF FUTURE CHALLENGES  PERSONALIZATION  specific user characteristics (e.g. courses a user is registered to)  system suggestions/actions (e.g. alerting course reading availability)  information sharing and user collaboration (e.g. group login)  on-the-fly adjusting results list, according to items selection

22. IGeLU-September 2015, Budapest IN FACE OF FUTURE CHALLENGES  LIBRARY & INFORMATION LITERACY  recommendation system (e.g. citation pearl growing)  expanding user’s keyword vocabulary (e.g. listing relevant keywords and terms from results and info. segments)  exposing the library’s databases  physical library guidance

23. IGeLU-September 2015, Budapest IN FACE OF FUTURE CHALLENGES  Quickly adapt to technological advancements

24. IGeLU-September 2015, Budapest CALL FOR COLLABORATION  discovery tools developers, libraries/librarians, publishers. (e.g. developing and implementing a Hebrew morphological engine, adding language field to Lexis records, Boolean operators)  updating cataloging models  creating standards for metadata  developing the use of linked metadata

25. IGeLU-September 2015, Budapest SARIDOR@UNIV.HAIFA.AC.IL