1. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Looking After your Paid and Unpaid Carers

2. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Supervision is about directing volunteers to meet their responsibilities while taking into account their abilities.

3. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Write down 1 scenario where supervision has made an impact on your volunteer Have you done it well? Have you done it not so well?

4. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers The tasks of supervision/direction: Implementing the organisation’s policies, procedures and standards Fostering good relationships between paid and unpaid staff Monitoring the service provided by volunteers

5. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Assisting volunteers to work within their abilities Assessing the need for training Recommending new tasks for volunteers Planning and maintaining work schedules

6. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Support Support is closely linked with supervision, training and overall management

7. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers The benefits of support: Support from management provides the volunteer a sense of belonging Promotes team efforts Prepares volunteers for their role Informs management about the efficacy of the volunteer programme and management system Avoids a number of potential problems

8. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Types of Support Conversation about issues other than work Constructive feedback Regular meetings

9. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Anticipating a volunteer’s needs and concern Providing training Ensuring that volunteers take annual leave Providing opportunities for personal development

10. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Recognition Volunteers are a valuable resource. Volunteers receiving appreciation from their clients is the most satisfying part Recognition of Management is also important

11. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Ways to recognise volunteer contribution, formally and informally Encouragement to contribute to decision making processes Developing volunteer roles Awards, certificates or plagues

12. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Thank you letters Notices in local newspapers Announcement local radio

13. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Social events Inclusion in relevant meetings Invitations to represent the organisation at special events

14. Volunteering Hawkes Bay Supervision, Support and Recognition of Volunteers Providing opportunities for growth and development of the volunteer role Providing opportunities for training beyond the necessary minimum