1. Skype for Business Krystyna Huszcza, IT Services, UCL IOE
& Mohammed Chowdhury, ISD, UCL
& Lee Jenner, ISD, UCL
Lee Jenner, ISD, UCL
Krys and Mohammed – demo the SfB experience
Lee – best practice guidelines for UCL professional services

2. What is Skype for Business?
Communication and Collaboration Platform
Lync for Business
Skype
Skype for Business
Comm and collab services through a single easy to use interface
More efficient ways of communicating than ing, saves on meeting arrangements
Lync for Business name still used in online resources

3. Integrated with Outlook
Main Services
Instant Messaging
Audio/Video calls & Conference Meetings
Presence Indicators
IM – instead of or a phone call
No formal record of conversation needed, or if want quick response.
No management later
Audio/video call instead of booking a meeting. Gives you quick answers. Sharing and collab features make meeting face to face unnecessary
Many ways integrated with Outlook
Integrated with Outlook

4. During a Call / Meeting Share desktop/application Give control
Show a PowerPoint slide show
Whiteboard
Polls / Q&A sessions
File transfers
Record call

5. Other Clients Skype for Business / Lync Apps Lync 2011 for Macs
Mobiles, tablets
Lync 2011 for Macs
(update exp. With new version of Office for Mac)
Lync for Business Web App
– for computers without Lync installed or for those without an account

6. Help & Resources Help feature UCL IOE quick start guide
Links to useful online resources (see quick guide)
UCL web pages
Lynda.com online video training (
ISD Servicedesk