1. E-TENDER USER GUIDE FOR VENDOR EMPTORIS VERSION 9 URL : https://shell-sourcing.emptoris.com Contact Person: Linda Yong, tel: 673-3372593 Email address: chui-chu.yong@shell.comchui-chu.yong@shell.com Abd Hizam Abd Kadir, tel: 673-3376594 Email address: Abd-Hizam.AbdKadir@shell.comAbd-Hizam.AbdKadir@shell.com Tan Yong Kui, tel: 673-3373865 Email address: Yong-Kui.Tan@Shell.comYong-Kui.Tan@Shell.com

2. 2 1a. Log into the system 1/5 – Key in Name & Password SCREEN SHOTSCRIPT Test Users: -demo1 = Demobsp1 -demo2 = Demobsp2 -demo3 = Demobsp3 -demo4 = Demobsp4 Type in Name, Password & Click Login  Type in the URL address https://shell- sourcing.emptoris.com  Type in Login Name  Type in Password.  First time login. You are given a password by EmptorisSupport@us.ibm.co m. You are require to change password at first login. The password should have at least one capital letter and one number

3. 3 1b. Log into the system 2/5 – Forgot your Login Name or Password?

4. 4 1c. Log into the system 3/5 – Forgot your Login Name? Forgot your Login Name? Type in your email address Click OK EmptorisSupport@us.ibm.comEmptorisSupport@us.ibm.com will send you your login name.

5. 5 Forgot your Password? Type in your Login Name Click OK 1d. Log into the system 4/5 – Forgot your Password? EmptorisSupport@us.ibm.com EmptorisSupport@us.ibm.com will send you a new Password.

6. 6 1. Log in to the system 1e. Log into the system 5/5 – Terms & Conditions Click SCREEN SHOTSCRIPT Click Or

7. 7 2a. View Tender Documents - 1 / 5 - Select Auction Click RFx Name To view Tender with other status Click the drop down menu Default Status SCREEN SHOTSCRIPT Default Status = Open/Pending/ Paused To view Tender with other Status Click the Drop down Menu Click RFx Name

8. 8 2b. View Tender Documents – 2/5 – Open Attachments SCRIPT IMPORTANT The Tenderer’s attention is drawn to the following prior to commencing the download and opening of the attachments to this tender: The attachments to this tender are in various file formats. Tenderers are NOT PERMITTED to make any alterations, additions to or deletions from the tender documents, whether in hardcopy or in electronic file format,unless expressly instructed to do so by the COMPANY. Separate provisions are made within the tender documents should the tenderer wish to bring to the attention of the COMPANY any concerns with the format, content or wording of the tender documents. Tenders submitted to the COMPANY that contain unauthorized alterations, additions or deletions from the original that are not expressly instructed by the COMPANY WILL BE disqualified from the tender process.

9. 9 2b. View Tender Documents – 3/5 – Open Attachments To view Tender document Click RFx Attachments SCREEN SHOTSCRIPT Click

10. 10 2c. View Tender Documents - 4/5 - Open/Download Document To Open/Download Tender Document Click Content of the file SCREEN SHOTSCRIPT Click Content of the file

11. 11 2d. View Tender Documents – 5/5 - Open or Save Document Click Open or Save SCREEN SHOTSCRIPT Click Or

12. 12 3a. Request For Clarification/Submit Acknowledgement – 1/8 – Via Messages SCREEN SHOTSCRIPT Click

13. 13 SCREEN SHOTSCRIPT  Click 3b. Request For Clarification/Submit Acknowledgement – 2/8 – Create Message Click Create

14. 14 SCREEN SHOTSCRIPT  Select All Hosts (Default)  Key Subject & Message Text  Click attachment (if any) 3c. Request For Clarification/ Submit Acknowledgement – 3/8 – Create Message Text Click Attachments

15. 15 3d. Request For Clarification/Submit Acknowledgement – 4/8 – Create Message with Attachment Click Add Attachment SCREEN SHOTSCRIPT Click

16. 16 3e. Request For Clarification/Submit Acknowledgement – 5/8 – Upload Message Attachment Click Browse Click Save Click Close Type in Name SCREEN SHOTSCRIPT Type in Name Click

17. 17 3f. Request For Clarification/Submit Acknowledgement – 6/8 – Submitted Message Attachment for Review/Delete 2.To delete uploaded Document Tick the box (Select) & Click 3.To Resubmit document Click 1.To view Uploaded document Click Content 4. Click Close SCREEN SHOT SCRIPT Click Content Click Close

18. 18 3g. Request For Clarification/Submit Acknowledgement – 7/8 – Send Created Message to Auction Team Members 1. Click All Hosts 2. Click Send SCREEN SHOT SCRIPT Click All Hosts Click Send

19. 19 3h. Request For Clarification/Submit Acknowledgement – 8/8 – Submitted Message Accepted Sent Message displayedClick Close SCREEN SHOTSCRIPT Click Close Reminder All enquires, tender acknowledgement, Business Principle & Secrecy Agreement via RFX Messages

20. 20 4a. Accept or Decline E-Tender – 1 / 3 Click Accept or Decline SCREEN SHOTSCRIPT Click Or

21. 21 4b. Accept or Decline E-Tender - 2/3 - Accept Click OK SCREEN SHOTSCRIPT Click OK

22. 22 4c. Accept or Decline E-Tender - 3/3 - Decline Click OK Tender automatically removed SCREEN SHOTSCRIPT Click OK

23. 23 5a. Submit E-Tender – 1/9 – Place/Revise Response Click Place Response SCREEN SHOTSCRIPT Click

24. 24 5b. Submit E-Tender - 2/9 – Create/Edit Response 1. Type “yes’” 2. Click 2 nd Paper Clip SCREEN SHOTSCRIPT Type Yes Click

25. 25 5c. Submit E-Tender – 3/9 - Create Attachments Click Add Attachment SCREEN SHOTSCRIPT Click

26. 26 5d. Submit E-Tender – 4/9 - Upload Attachments 1.Type in Name 2.Click Browse 3.Click Save 4.Click Close SCREEN SHOTSCRIPT  Type in Name Click

27. 27 5e. Submit E-Tender - 5/9 - Attachment Accepted for Review/Delete 2.To delete uploaded Document Tick the box (Select) & Click 3.To Resubmit document Click 1.To view Uploaded document Click Content 4. Click Close SCREEN SHOTSCRIPT Click Content Click

28. 28 5f. Submit E-Tender – 6/9 - Save Attachments 1.Click Save 2.Click Close SCREEN SHOTSCRIPT Click

29. 29 5g. Submit E-Tender – 7/9 - Check Submission Responses SCREEN SHOTSCRIPT Check Status = R (Responded) Bid Status R = Responded

30. 30 6. Log Out To Logout Click SCREEN SHOTSCRIPT Click

31. 31 7. Status of E-Tenders If the RFx Acceptance is blank – you have not accepted our tender If the RFx Acceptance is tick – you have accepted our tender If the RFx Acceptance is R – we have received your tender SCREEN SHOTSCRIPT RFx Acceptance No acknowledgement = Blank Acknowledge receipt = Submitted tender =

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33. 33 You can use Emptoris Sourcing V9 on any of the following browsers: l Microsoft Internet Explorer (IE) 8 l Microsoft Internet Explorer (IE) 9 l Mozilla Firefox 12 l Google Chrome 18 Note: While you are working with Emptoris Sourcing, you should disable any pop-up blocker software and any personal firewall software on your computer