1. Navigating the Journey

2. NAVIGATING THE JOURNEY The Depot / Student Financial Services Team 55 / Technology Support Registrar’s Office

3. THE DEPOT

4. National leader in student services The Depot is the one-stop shop Financial Aid Billing Registrar Residence Life Dining Services Student IDs Parking Permits Notary Public Co ntact us: 1-888-588-6083 thedepot@acu.edu acu.edu/thedepot THE DEPOT

5. Students can view account information on The Depot link in myACU

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9. Dining Services

10. 11 food locations across campus Accept cash, debit and credit Meal Plans, Bean Bucks, and Campus Cash

11. The Bean is open all day from 7am-11pm Full-time nutritionist on staff http://acu.campusdish.com: view menus & nutrition info Students in a residence hall: All-Access 7 or All-Access 5 5 Guest Meals per semester Update MP through 5 th day of classes Update on The Depot link Gluten free menu options Dining Services

12. Comes with all meal plans Used for food purchases only Balance rolls forward from fall to spring Students purchase through The Depot link Students purchase through The Depot link Used for food and merchandise purchases Balance rolls forward each semester Students get back 100% of balance at any time CAMPUS CASH VS. BEAN BUCKS Campus Cash Bean Bucks

13. STUDENT FINANCIAL SERVICES

14. Financial Aid Receive and verify FAFSAs Award scholarships and grants Certify and process loans Receive and apply outside scholarships Billing Produce monthly eBills Monitor payment plans Manage third party payments

15. The Depot is your first stop for assistance Communication from us is sent to the student’s ACU email is important is time sensitive needs action Complete the FAFSA each year www.fafsa.gov Student Financial Services

16.  Electronic bills (eBills) are emailed within the first week of each month  Account balance or Payment Plan installments due on the 1 th of each month  Fall account balance needs to be paid or be current on a payment plan to register for the Spring semester  January 7 th is the Spring Financial Settlement Date Student Financial Services

17. Students may set up parent(s) as authorized user View eBills View real-time account details Make payments Credit Card (through Paypath) ACH (electronic payments from checking/savings) Enroll in a Wildcat Pay Plan Set up Credit Refund Direct Deposit Receive electronic 1098-T Wildcat Pay Portal www.acu.edu/payingyourbill

18. Job openings found at acu.edu/jobs Students can get a job without work study eligibility Must apply on your own Work Study award of $3000 is estimate Students are paid twice a month Earnings are paid directly to student Not paid to student account Federal College Work Study and Student Employment

19. TEAM55 STUDENT TECHNOLOGY SUPPORT

20. TEAM55 - STUDENT TECHNOLOGY SUPPORT Location - Learning Commons (325) 674-5555 or x5555 team55@acu.edu http://team55.acu.edu Social Media – Twitter: @acuteam55 Facebook.com/acuteam55 8AM-7PM on M-R 8AM-5PM on Friday Available via phone, chat, email, and walk-up

21. Software Troubleshooting High End Repair Center Mobile Device Support Residential Support Academic Technology Team55 - Student Technology Support

22. WHAT TO BRING? Recommended Personal Computer USB Flash Drive Surge Protector Optional Game System Cloud Backup Printer (Not wireless)

23. WHAT NOT TO BRING? Wireless Router Wireless Printer AirPlay Devices These devices areeither incompatiblewith our network or couldinterfere with our network.

24. TEAM55 - STUDENT TECHNOLOGY SUPPORT ACU Learning Commons (325) 674-5555 or x5555 team55@acu.edu

25. REGISTRAR’S OFFICE

26. The primary rights afforded to the student are: The right to inspect and review their education records. The right to have some control over the disclosure of information from the records. The right for the student to retain control of access to education records. Family Educational Rights & Privacy Act - 1976

27. Mid-term grades Students will need to view these through myACU They are graded as S, U and NP grades Final Grades These are also viewed by students through myACU Only for students in their freshman year at ACU, a paper grade report is sent to the student at their home address Student Grades

28. Primarily for insurance purposes Certificates can be obtained by the student from The Depot link on myACU Verification for each semester begins two weeks before the first day of class Enrollment Verification

29. Dropping a Course Day 1-5: “drop”; no transcript record, does not count against “block” Beginning Day 6: “withdraw”; student uses withdrawal form, ‘W’ on transcript, counts against “block” No drop/withdrawal after week 12; student earns grade Dropping / Withdrawing

30. What does this entail? Dropping of all classes and leaving ACU Student receives W grades Student can contact The Depot Withdrawing from the University

31. ACADEMIC DEVELOPMENT CENTER Services Include: Undeclared Student Advising Academic Coaching Discovery Program Academic Counseling and Skills University Testing Center

32. WRAP-UP

33. An early alert program to anonymously refer struggling students. Referrals come from faculty, staff, parents, and other students. SOS Program

34. SOS will contact every student referred. Contact: www.acu.edu/sos or sos@acu.edu SOS Program

35. Be aware of the calendar. Remind your student about ACU email. Students who are responsible for their own business learn problem solving skills that are very important. ACU is a great place for students to make mistakes. A Few Things to Remember

36. PRESENTATION TAKEAWAYS 1)Got questions? Contact The Depot. 1-888-588-6083 thedepot@acu.edu 2)Become an authorized user in Wildcat Pay! 3)We want to partner with you! Must have authorization from student Submit FERPA Release Form 4)Parent session info online www.acu.edu/parentsession

37. PRESENTATION TAKEAWAYS Thank you for being with us Please complete your Parent Passport Evaluation You can turn it in here – there is a box available Or at Passport check-out, located in the Learning Commons Have a safe trip home!

38. QUESTIONS?