1. C OMPARING C OMPUTERS Making an educated technology decision

2. M OM ’ S N EEDS A computer that allows for: Email Facebook Uploading photos from her camera Using iTunes User-friendly Portable

3. A L OOK AT 2 C OMPUTERS : 6GB Memory 640GB Hard Drive Model: dv6-6c35dx Price at Best Buy: $579.99 6GB Memory 750GB Hard Drive Model: I15RN-3882BK Price at Best Buy:$599.99 HP 15.6” Pavilion Laptop Dell 15.6” Inspiron Laptop

4. Computer SpecificationsHP - 15.6" Pavilion Laptop - 6GB Memory - 640GB Hard Drive Model: dv6-6c35dx SKU: 4815065 $579.99 Dell - 15.6" Inspiron Laptop - 6GB Memory - 750GB Hard Drive Model: I15RN-3882BK SKU: 4590225 $599.99 Processor AMD A8-Series Intel® 2nd Generation Core™ i5 Processor Speed 1.6GHz (with Turbo CORE up to 2.5GHz) 2.5GHz (with Turbo Boost up to 3.1GHz) Screen Size (Measured Diagonally) 15.6” System Memory (RAM) 6 GB Memory (RAM) Expandable to 16 GB8 GB Type of Memory DDR3 SDRAMDDR3 Cache Memory 4MB on die Level 2 3MB Computer Hard Drive Size 640 GB750 GB Input/Output Ports USB, Ethernet, Etc. Built-in 10/100/1000 Gigabit Ethernet LAN (RJ- 45 connector) 2 USB 3.0; 2 USB 2.0 Built-in 10/100 Ethernet LAN 2 USB 3.0; 1 USB 2.0 Battery Type 6-cell lithium-ion Battery Life Up to 6 hours Up to 7 hours and 26 minutes Drive Capacity 640 GB750 GB Height 1.4” Width 14.9”14.8” Weight 6 lbs.5.4 lbs. Depth 9.7”10.2” Operating System Windows 7 Home Premium

5. T HINGS TO C ONSIDER Allows for more additional memory Battery life? Review Customer Service Only 2 GB more memory More battery life by almost 2 hours. Reviews Customer Service HP PavilionDell Inspiron

7. Why? Expandable RAM Battery life-not an issue with Mom’s usage Nothing glaringly wrong with either

8. S OURCES Best Buy Ratings and Reviews Website (April 18, 2012). Best Buy ratings and reviews. Retrieved from: http://reviews.bestbuy.com/3545/4590225/dell-15-6- inspiron-laptop-6gb-memory-750gb-hard-drive-diamond-black-reviews/reviews.htmhttp://reviews.bestbuy.com/3545/4590225/dell-15-6- inspiron-laptop-6gb-memory-750gb-hard-drive-diamond-black-reviews/reviews.htm Best Buy Website (April 15, 2012). Product detail compare page. Retrieved from:http://www.bestbuy.com/site/olspage.jsp?id=cat13504&type=page&pageIdentity =searchDriven&useProductString=true&productString=1218533331581*1218493897 793&unProductString=1218608957417*1218541221100*1218527758675*121853217 1061*1218554264942*1218541220524*1218608973713*1218554265484*1218512739 781*1218532170220*1218529551701*1218541224031*1218527758546&catId=pcmca t247400050000http://www.bestbuy.com/site/olspage.jsp?id=cat13504&type=page&pageIdentity =searchDriven&useProductString=true&productString=1218533331581*1218493897 793&unProductString=1218608957417*1218541221100*1218527758675*121853217 1061*1218554264942*1218541220524*1218608973713*1218554265484*1218512739 781*1218532170220*1218529551701*1218541224031*1218527758546&catId=pcmca t247400050000 Complaints.com Website (April 15, 2012). HP laptop…customer service and repair service. Retrieved from: http://www.complaints.com/2006/september/29/HP_Laptop..customer_service_and_re pair_service_9972.htm http://www.complaints.com/2006/september/29/HP_Laptop..customer_service_and_re pair_service_9972.htm HP Customer Support Website (April 15, 2012). Customer service. Retrieved from: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Customer-Service/td- p/66380 http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Customer-Service/td- p/66380 Measured Up Website (April 15, 2012). HP-Hewlett-Packard complaint. Retrieved from: http://hp-hewlett-packard-reviews.measuredup.com/Complaint-hp-bad- customer-service-9106http://hp-hewlett-packard-reviews.measuredup.com/Complaint-hp-bad- customer-service-9106