1. library.dk Integration of National and Local library services ELAG Rome 18 April 2002 Leif Andresen Danish National Library Authority

2. library.dk - ELAG 2002Slide 2 bibliotek.dk/library.dk Objectives of bibliotek.dk:  Public access via web-interface  Give the user the option to request  Open quickly  No new technical or political requirements to the local libraries

3. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 3 Background  A common National Union Catalogue called DanBib including holdings of the public and research libraries in Denmark  Each library has it own unique list of all other libraries sorted according to most- relevant-to-send-requests-to as an integrated part of DanBib

4. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 4

5. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 5 Searching  Simple search  Advanced search  Subject, Author, Title, ISBN, free text and year  Menu with type and language  SCAN  Author, Title, Subject  CCL-screen

6. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 6 Requesting  The borrower selects the pick-up library  The borrower doesn't need to know which library the book belongs to  The Inter Library Loan process is for the libraries - not for the borrower  The system suggest a source, but the pick-up library select library to deliver  The libraries have to procure the book in the cheapest manner

7. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 7 Requests from Nov 2000 to March 2002

8. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 8 ILL-requests to public libraries  From public libraries:  2000: 703.243  2001: 843.323  + 19,9 %  From research libraries:  2000: 145.538  2001: 219.627  + 50,9 %  Total loans  - 1,1 %

9. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 9 Some consequences of bibliotek.dk  More requests for material located in research libraries  Requests for new books not yet purchased by the library  New users - some nerds have discovered the libraries  More effective use of the libraries

10. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 10 Developments 2001 (highlights)  Adding links to Internet services developed by the libraries  Better match of different records of same edition of same title - 1.1 million duplicates deleted  Links to request screen in local library

11. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 11 Integration with other systems  The requests to users library  Perform ILL-request  Move the user to request in local library  Repeat a search in library.dk Future development  Check borrower-id before request  Request of copy of article to supplier  Request of book to supplier

12. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 12 The requests to users library The user library get access to their users requests:  receiving e-mail  look it up in a database Normally requests for their own holding are received by e-mail and proposals for ILL- request are looked it up in the database

13. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 13 Perform ILL-request Integrated in the DanBib request mail-box. ILL-requests to other libraries are sent by:  Email - unstructured - just text  ISO-ILL carried by Z39.50 A copy of the request to requesting library:  Email - unstructured - just text  Email - structured for update in local ILL- system

14. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 14 Move the user to request in local library  Some libraries don't accept requests for their own books etc.  Then the user can’t request the title in library.dk  But can click on a link and is moved to the request screen in his local library system

15. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 15 Repeat a search in library.dk  Many libraries offer their users a possibility in the OPAC:  Repeat the search in library.dk if the search in the local system gives zero hits  E.g.: Search for title: Coastal morphology  http://www.bibliotek.dk/linkme.zap?ccl=ti %3DCoastal+morphology

16. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 16 Check borrower-id before request  The weakness of the current way to handle the user-initiated ILL-request is the manual check of borrower identity  Solution: automatic check of borrower before he got access to request in library.dk  Plan: to use NCIP to make the check

17. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 17 Request of copy of article to supplier  For articles registered in the national bibliography is planned to open a “request a copy send to your letter box” service  The user pay with credit card  The request is send to a library, who can deliver copy for the specific journal  This library send the copy by mail same day - and is credited every month

18. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 18 Request of book to supplier  When a user want a title, he will be presented for the possibility to buy it  Select the bottom and he is presented for an overview of suppliers  Select a supplier and he is moved to the suppliers web-page ready to buy the specific title

19. Danish National Library Authoritylibrary.dk - ELAG 2002Slide 19 Just try it: Danish interface:  http://bibliotek.dk English interface:  http://library.dk