1. Tools for Facilitating P3s and Gaining Political Consensus Susan Mays CH2M July 21, 2015

2. If you want to go fast go alone. If you want to go far go with others. African Proverb

4. What is collaborative service delivery? Sharing costs and benefits when working “…across boundaries with two or more organizations to solve problems that cannot be solved or easily solved by single organizations.” Source: O’Leary & Gerrard, 2013

5. What makes collaboration work? Willingness to cooperate Need to improve service delivery/ sense of urgency Mutual advantage Leadership Catherine Gerard, Collaboration Across Boundaries: Ten Compelling Ideas

6. From contracts to collaboration Source: Romzek and Goodyear, KU-CH2M HILL Conference on Collaboration, April 2012 Informal Accountability Meeting the unofficial expectations of contract partners Formal Accountability Meeting the official expectations, terms of the contract

7. Using the Diagnostic Part 1 The score sheet (available at icma.org/strategies) A framework for working through the question of collaboration Qualitative discussion on each factor Assign a score to each aspect Total the scores

8. Collaborative Service Delivery Matrix A process to frame a discussion around whether to pursue an alternative service delivery arrangement Focuses on two general characteristics that influence likelihood of success – Service – Community context The result is a general indication of whether a collaborative arrangement should be pursued

9. Start with specifying the type of service under consideration

10. Factor 1: Know thy service 1.Asset specificity 2.Contract specificity and monitoring 3.Labor intensity 4.Capital intensity 5.Benefits targeted or diffuse 6.Management competencies 7.Stability in administrative team

11. Next discuss community context that may influence likelihood of success

12. Factor 2: Understand community context 1.Council orientation/political environment 2.Possible public partners 3.Possible private partners 4.Possible nonprofit partners 5.Fiscal/economic health 6.Unions 7.Citizen approval Bayside, WI: Joint Communications Center shared by seven jurisdictions

13. Two scores Service TypeCommunity Context

14. Understanding the possibilities 7111621 7 11 16 21 Difficult Optimal Moderate Service Type Community Context

15. Using the Diagnostic Part 2 Facilitates the evaluation of various options for collaboration Points the user in the direction of the type of collaboration that will maximize the likelihood of success

16. The options Horizontal public-public partnerships Vertical public-public partnershipsConsolidation/regionalization of services Public-private partnerships Public-non-profit partnerships

17. Collaborative Structure Worksheet Service Characteristic ScorePreferred Structure (circle your score)(circle the corresponding structure) Contract Specification and Monitoring 123123 None Public-Public (Horizontal) Consolidation/Regionalism Labor Intensity 123123 Public-Public (Horizontal Public-Private Partnership Public-Nonprofit Partnership Capital Intensity 123123 Consolidation/Regionalism Public-Public (Vertical) Public-Private Partnership Possible Public Partners 123123 Consolidation/Regionalism Public-Public (Vertical) Public-Public (Horizontal) Possible Private Partners 123123 Public-Public (Vertical) Public-Public (Horizontal) Public-Private Partnership Possible Nonprofit Partners 123123 Public-Public (Vertical) Public-Private Partnership Public-Nonprofit Partnership Public Interest 123123 Public-Private Partnership Public-Nonprofit Partnership Public-Public (Vertical)

18. Tally the results Delivery Options Count (how many circled) Preferred Structure (check highest score) Public-Public (Horizontal)4 Public-Public (Vertical)2 Consolidation/Regionalism0 Public-Nonprofit Partnership0 Public-Private Partnership1 None0

19. Additional Resources Guidebook Exercises Case studies Research literature Professional consultants http://bit.ly/1IgvpFp

20. Tools for Facilitating P3s and Gaining Political Consensus Susan Mays CH2M July 21, 2015