1. 1 Chapter 4 Testing and Selecting Employees The Basics of Testing and Selecting Employees Using Tests at Work Interviewing Prospective EmployeesUsing other Selection Techniques

2. 2 The Basics of Testing and Selecting Employees Selection Select best fit to the job out of pool of candidates using different screening tools Why Careful Selection is Important? Performance of management depend on performance of subordinates Reduce cost Protect firm from consequences of legal implications and negligent hiring

3. 3 The Basics of Testing and Selecting Employees Validity Test is measuring what it is purported to measure The consistency of scores obtained by the same person when retested with the identical tests or with an equivalent form of a test Criterion validity Testing the same group twice in different times Reliability Content ValidityUse two equivalent tests Testing two equivalent groups using the same tests Test Characteristics

4. 4 The Basics of Testing and Selecting Employees How to Validate a Test? Analyze the job Choose the test Administer the test Relate test scores and criteria Cross validate and revalidate

5. 5 The Basics of Testing and Selecting Employees Ethical and Legal Questions in Testing Equal employment opportunity aspects of testing Individual rights of test takers and test security Using tests as supplements

6. 6 Using Tests at Work How are Tests Used at Work? Tests of cognitive abilities Tests of motor and physical abilities Measuring personality and interests Achievement Tests Computerized Testing Management Assessment Centers

7. 7 Interviewing Prospective Employees Interview A procedure designed to solicit information from a person's oral responses to oral inquiries Selection Interview A selection procedure designed to predict future job performance on the basis of applicants oral responses to oral inquiries

8. 8 Interviewing Prospective Employees Types of Selection Interviews Non-structured InterviewsStructured Interview Situational InterviewsBehavioral interview One on One InterviewSequential Interview Panel InterviewPhone Interview Face to Face Interview

9. 9 Interviewing Prospective Employees How Useful are Interviews? Situational interviews are more valid than behavior interviews Structured interviews are more valid than unstructured interviews Individual interviews are more valid than panel interviews

10. 10 Interviewing Prospective Employees How to Avoid Common Interviewing Mistakes? Snap Judgments Not Knowing the Job Candidate Order (Contrast) Error Negative Emphasis Pressure to hire Influence of Nonverbal Behavior

11. 11 Interviewing Prospective Employees Guidelines for Conducting an Interview Plan the Interview Ask questions Review the interview Establish rapport Close the interview

12. 12 Using Other Selection Techniques Background Investigation and reference Checks Why? To verify the accuracy of collected data To uncover damaging background information What are the forms of information to collect?

13. 13 Using Other Selection Techniques Background Investigation and reference Checks Reference Check Effectiveness Making Reference Check More Productive Using Pre-employment Information Service

14. 14 Using Other Selection Techniques Honesty Testing Polygraph Tests Paper and Pencil Honesty Tests

15. 15 Using Other Selection Techniques Graphology Physical Examination Drug Screening

16. Assignment: Course Human Resource Management Choose a Company In the Gaza Strip and conduct empirical study on it. Consider the following elements: Choose a Company In the Gaza Strip and conduct empirical study on it. Consider the following elements: 1. What are the motivations of the company to make Job Analysis? 2. How they did Job Analysis and then Writing Job Descriptions and Job Specifications?. 3. Example of Job Description and Specification to three different job in organizational levels. 4. The Recruitment and Selection Process 5. The Basics of Testing and Selecting Employees. 6. What future strategies they plan to take (expansion, close- down)?.and why?.  Be practical you need to visit the company in the field.  Each student responsible for the work of this research alone in the assignment. 16