1. Training & Development
Towards Building a Learning Organization
Kagathara Rajesh

2. Its All About Playing An ….
Integrative and Transformational Role.

3. Training & Development defined
Training Current Jobs
Development Future Jobs
Objectives
Improving Organization Performance
Enhance Knowledge & Skill levels

4. Training & Development
Direct link to business strategy
Cost or Investment?

5. Training Investment Leaders
@ 3.2% of Payroll
Motorola –1% of annual sales
HP – 5% of annual revenue

6. Focus Areas Leadership Development Customer Awareness
Employee involvement /Motivation
Innovation
Process improvement
Change management.
Cross cultural awareness

7. Who is responsible?

8. Training…A Process Pre-Training Training Post Training
‘Training to be effective must be a continuous process’

9. The Process Flow…. Training Need A,B,C Identification
(BTNI, MPDP)
A,B,C
Analysis
Validate Training
Needs
Classify
Training
Identify &
Understand
Coverage

10. The Process Flow….contd…
Select the
Trainer, Discuss
Methodology
Pre-Training
material
Expectations from
Participants
Deliver
Training
Post Training
Activity
Feedback

11. Pre-training Phase
To determine the relevance of training to the employee’s job
To ascertain training will make a difference
To link improved job performance to Organizational goals

12. Training Delivery… Task
Design an Induction Training Program for new entrants
What are the 3areas you would suggest are mandatory coverage
Objective – Familiarization to the organization
Duration?

13. Training Techniques Informational Presentation
Simulation Method –Case Studies/Role Plays/Games/In-basket exercise
On the job training
Sensitivity Training
Multimedia Training/E-Learning
Assessment Centers/Development Centers
360 Degree feedback/Multi-rater process

14. Measuring Training Effectiveness –ROI of Training
ROI is a comparison of benefits to cost expressed as a percentage of the original investment.
It is a way of finding if the training met its goals to an extent that justified its cost
Link to business imperatives: Net sales per employee, Gross profit per employee
Clearly set objectives & continuous monitoring

15. Post Training –Kirk Patrick Model4 5 2 3 1
Training
Workplace
Reaction & Learning
Behavior & Results

16. Post Training –Kirkpatrick Model

17. Training Trends….

18. Training Trends….

19. Training Trends….

20. Training Trends….

21. Training Trends….

22. Training Trends….

23. Training Trends….

24. Training Trends..

25. Towards being a Learning Organisation

26. Towards being a Learning Organisation

27. Towards being a Learning Organisation

29. Winning Organisations must move from being just Learning Organinsation
to being a
Teaching Organisation….
Leadership Engine, Noel Tichy