1. 15-1 Chapter 15 Building Communities Applying Innovation By David O’Sullivan and Lawrence Dooley © Sage Publications 2008

2. 15-2 Reflections  What is the difference between information and knowledge?  What are the five stages of the knowledge management process?  Explain why knowledge sharing is important.  Explain the difference between tacit and explicit knowledge.  What does “care why” mean in the context of depths of knowledge?  Explain “minimum critical codification.”  List a number of technologies that can be used for distributed synchronous collaboration.

3. 15-3 Activities [Discussion of selected student ‘Activities’ from previous chapter]

4. 15-4 Learning Targets  Explain the concept of the learning organization  Understand the individual learning process  Describe a number of potential sources of knowledge for learning  Explain the importance of codifying and sharing critical knowledge  Describe a model for sharing specific innovation knowledge  Explain the concept of relationships between different sets of data  Design a simple information system for innovation- related data

5. 15-5 Organizational Learning  A learning organization is skilled at creating, acquiring, and transferring knowledge  It is also skilled at modifying its behavior so as to reflect new knowledge and insights  This type of organization facilitates the further education of all its members and continually transforms itself through better knowledge and understanding.

6. 15-6 Developing a Learning Organization  An acceptance of the different roles of innovation and operations  A free flow of information  The ability to reframe information as far as the innovation perspective is concerned  The ability to value people as the key element in organizational learning

7. 15-7 Individual Learning

8. 15-8 Sources of Learning

9. 15-9 Innovation Portal

10. 15-10 Forms

11. 15-11 Views

12. 15-12 Field Types

13. 15-13 Fields

14. 15-14 Special Fields  Highs  Lows  Future Actions …

15. 15-15 Special Fields

16. 15-16 Status Columns

17. 15-17 Knowledge Containers - Lists

18. 15-18 Lists Columns

19. 15-19 Relationships

20. 15-20 Relationships

21. 15-21 Relationships – example

22. 15-22 Innovation Relationships

23. 15-23 Relationships Hierarchy

24. 15-24 Relationships - example

25. 15-25 Summary  Explain the concept of the learning organization  Understand the individual learning process  Describe a number of potential sources of knowledge for learning  Explain the importance of codifying and sharing critical knowledge  Describe a model for sharing specific innovation knowledge  Explain the concept of relationships between different sets of data  Design a simple information system for innovation- related data

26. 15-26 Activities

27. 15-27 Search Online  web.mit.edu/evhippel/www/ web.mit.edu/evhippel/www/  www.cnr.berkeley.edu www.cnr.berkeley.edu  www.wikipedia.org www.wikipedia.org  www.pmi.org www.pmi.org  www.managementhelp.org www.managementhelp.org

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