1. Usability Evaluation Yogi ysha962@aucklanduni.ac.nz

3. http://www.youtube.com/watch?v=lu88J5JL8Hw Hello Computer....

4. Recap 0 What’s all the fuss about? 0 Focus on the “use” or “tasks” 0 Heuristic Evaluation 0 Expert analysis 0 User Testing 0 Users asked to perform specific tasks, e.g.: 0 Email a file (as attachment) to someone 0 Buy a product 0 Set an appointment 0 Different from: 0 Market research 0 Debugging

7. Usability Exercise 0 Choose one website 0 http://myhop.uq.co.nz/Tertiary 0 http://www.alovelyworld.com/ 0 List user tasks 0 Evaluate 0 www.stcsig.org/usability/resources/toolkit/he_cklst.doc 0 Test plan 0 http://www.usability.gov/how-to-and- tools/resources/templates/usability-test-plan-template.html 0 Severity Rating (optional) 0 www.useit.com/papers/heuristic/severityrating.html

8. Parting Thoughts 0 Next week 0 How to work in groups 0 Start making groups of ‘fours’