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October 18, 2005 Robert S. Brown UW Medical Center Identity Theft So, what you gonna do about it?

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Presentation on theme: "October 18, 2005 Robert S. Brown UW Medical Center Identity Theft So, what you gonna do about it?"— Presentation transcript:

1 October 18, 2005 Robert S. Brown UW Medical Center Identity Theft So, what you gonna do about it?

2 The Law RCW 9.35.020: No person may knowingly obtain, possess, use, or transfer a means of identification or financial information of another person, living or dead, with the intent to commit, or to aid or abet, any crime.

3 The Costs $53 Billion per year nationwide Loss of good will = loss of business?

4 The Methods Phishing has replaced dumpster diving Other methods include: – Shoulder Surfing – Skimming (data device on an ATM) – Social Engineering (think Mission: Impossible) – Mail Theft (old fashioned but it works) – Retail Theft (stealing, hacking, conning, bribing) – Plus a zillion other ways your data gets stolen

5 Two likely scenarios at UWMC 1. Care Recipient is an identity thief 2. Inside job (or hacker)

6 Care Recipient is an identity thief Duty to notify the victim – Do not share PHI unless permitted by law RCW 70.02.050 HIPAA – Consider notifying law enforcement – Share handout explaining what you will do, what they can do (e.g. FTC’s excellent white paper) – http://www.consumer.gov/idtheft/ http://www.consumer.gov/idtheft/

7 Care Recipient is an identity thief Need to mitigate the damage – Amend medical records – Notify internal departments – Promptly investigate & notify the victim of your findings and actions taken to fix

8 Employee is the Identity Thief Investigation policy? – Who is on point? – Who should you alert? – How will you summarize at conclusion? Sanction policy? – Does it explicitly address ID theft? – Will the penalties meet the Seattle Times test?

9 Summary Review the laws: – RCW 9.35 – HIPAA – RCW 70.02.050

10 Summary Be proactive in protecting data Be diligent about investigating Create policies now

11 UW Medical Center Rob Brown, Assistant Director of Compliance 206.598.4342 rsbrown@u.washington.edursbrown@u.washington.edu Ellen Rubin, RN, Privacy Officer 206.598.5701 rubin@u.washington.edurubin@u.washington.edu


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