1. 2009 Civil Air Patrol Annual Conference Major Al Pabon NCR/PA

2. A Chance to Shine Operational Missions let us do what we are trained to do. Operational Missions let us do what we are trained to do. Major Missions show our customers, partners, local communities and the nation what we do and what our potential is. Major Missions show our customers, partners, local communities and the nation what we do and what our potential is. Positive Exposure allows us to “friend-raise” and gain potential members, additional resources and missions. Positive Exposure allows us to “friend-raise” and gain potential members, additional resources and missions.

3. Missed PA Opportunities Hurricanes Katrina and Rita in 2005 Hurricanes Katrina and Rita in 2005

4. What we did Brig. Gen. Glasgow’s initial updates Brig. Gen. Glasgow’s initial updates Some Blogging Some Blogging Some Photos Some Photos Some National Media Some National Media NHQ Assistance NHQ Assistance

5. Lessons Learned Lack of Information Officer: One fundamental shortcoming of this mission was the lack of an information officer from the onset. To some extent the problem was alleviated by asking Glasgow to put out daily information on our day-to-day accomplishments, but this was not sufficient to deal with nonstop incoming requests for information from local and national media. This must not be overlooked in the future. From the Mississippi Katrina DR Response MS 35-05A After Action Report

6. Lessons Learned Make sure an IO and replacements are available Make sure an IO and replacements are available Regular information is distributed to the media (local, national, internal) Regular information is distributed to the media (local, national, internal) Updates need to be sent to members Updates need to be sent to members Integrate wing and region PAOs into the response Integrate wing and region PAOs into the response Distributed (remote) operations are the future Distributed (remote) operations are the future

7. Policy Response CAPR 190-1 was rewritten CAPR 190-1 was rewritten Supports CAPR 60-3 Supports CAPR 60-3 Emphasis on training and qualifying IOs Emphasis on training and qualifying IOs Is written around NIMS/FEMA training Is written around NIMS/FEMA training Policy item: IOs supply information to Policy item: IOs supply information to higher PAOs for distribution Policy Item: Missions (actual and training) over 48 hours must have an MIO assigned Policy Item: Missions (actual and training) over 48 hours must have an MIO assigned

8. What We Need To Do Have trained MIOs ready Have trained MIOs ready Establish new training/qualification scheme Establish new training/qualification scheme Train along NIMS/FEMA guidelines Train along NIMS/FEMA guidelines Prepare additional electronic resources Prepare additional electronic resources Train like we work Train like we work Practice - Practice - Practice Practice - Practice - Practice Have distributed and decentralized operations Have distributed and decentralized operations

9. Examples Iowa/Missouri floods of 2008 Iowa/Missouri floods of 2008 Hurricane Ike 2008 Hurricane Ike 2008 North Dakota floods of 2009 North Dakota floods of 2009

10. 2008 Iowa and Missouri Floods Decentralized command Decentralized command Region PAO engaged Region PAO engaged Multiple wings (PAs and CCs) engaged Multiple wings (PAs and CCs) engaged Web presence Web presence Fed information to the field, media and NHQ Fed information to the field, media and NHQ

11. Hurricane Ike (2008) Missions: Aerial imaging, transport, DR Missions: Aerial imaging, transport, DR 4 IOs at different bases fed information to Senior IO 4 IOs at different bases fed information to Senior IO Published stories and releases Published stories and releases Worked with media Worked with media Established remote operation Established remote operation

12. North Dakota Floods - 2009 Warning order from NCR/PA Warning order from NCR/PA Web presence immediately established Web presence immediately established Communications cell established in Minneapolis Communications cell established in Minneapolis No on-site IO until day 3 No on-site IO until day 3 Great NHQ support Great NHQ support Regular releases and updates over first 10 days Regular releases and updates over first 10 days Periodic updates after that Periodic updates after that

13. Technology Goes to Work

14. Available Technology

15. Preparing for the Next Mission Have trained information officers ready Have trained information officers ready Engage others willing to help (MSAs, GTM, GTL, MO, scanner, Archer op) Engage others willing to help (MSAs, GTM, GTL, MO, scanner, Archer op) Have trained wing and region PAOs ready Have trained wing and region PAOs ready Exploit current technology Exploit current technology Engage operations/ES staff before the mission Engage operations/ES staff before the mission Review previous after-action reports Review previous after-action reports Engage with State Emergency Management Engage with State Emergency Management Practice - Practice - Practice Practice - Practice - Practice

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