1. Child Care Case Management System

2. Welcome to CCMS Training

3. Introductions Trainers – TBD

4. Housekeeping Class Schedule Breaks and Lunch Restrooms Parking Cell Phones

5. Classroom Agenda Instructor to add

10. What is expected of you Training is your primary job while here Be open minded Stay on task Be respectful of others Ask questions and actively participate Be prompt (AM/breaks/lunch) It is expected CCMS trainees possess the following: – Understanding of Child Care Policy – Knowledge of how to use Child Care Business Process in daily jobs

11. What to Expect of Us We will: – Teach you how to use CCMS to do your job. – Answer your questions about CCMS. – And have fun learning!

12. The Parking Lot! Suggestions for Changes/Enhancements: DHS.CCMS-INFO@illinois.gov

13. Whats in the Student Activity Booklet?

14. CCMS Help Resources CCMS Training Website – CCMS Web-Based Trainings – CCMS Wizards – CCMS Job Aids – CCMS Webinars – CCMS Help Desk

15. Class Introductions Please share with us: 1.Your Name 2.Current Organization and Role 3.One thing you hope to learn during training

16. Lets Get Started!