1. © Samson Bélair/Deloitte & Touche s.e.n.c.r.l. and affiliated entities Sustainability information disclosure Sustainability information disclosure in various ways: sustainability report, MD&A, annual report, website, product sale sheets, etc. Over 3100 sustainability reports have been published worldwide in 2008 Source : CorporateRegister.com, The CR Reporting Awards 2008, Global Winners & Reporting Trends, 2009, QC SD law, CIDA website Global Sustainability Report output per year Disclosure requirements for public departments:

2. © Samson Bélair/Deloitte & Touche s.e.n.c.r.l. and affiliated entities Sustainability reporting How to meet various stakeholders’ expectations? Accessible Customizable Relevance - materiality Comparability (use standards) Story – common thread Interactive Stakeholders (readers) Shareholders / investors Consumers / general public Governments Employees Suppliers / clients Media & NGOs Expectations Organizations’ sustainability reports Accountability

3. © Samson Bélair/Deloitte & Touche s.e.n.c.r.l. and affiliated entities Case study - Bombardier 2007 2008 2009

4. © Samson Bélair/Deloitte & Touche s.e.n.c.r.l. and affiliated entities Social media and sustainability Blogs