1. Desire and Will to control your income and spending as a high priority Your needs clearly separated from your wants Ability to Read and write English Do simple arithmetic Use a PC, Smartphone or Tablet to access the internet Confidence to manage your finances, and support from family or friends Knowledge of: budgeting, bank accounts, how to safely use the internet, priority and non-priority payments, credit, money-saving opportunities Know: how to convert weekly and monthly units into all weekly or all monthly. An understanding of percentages Awareness and understanding of financial products – loans, insurance, “jam jar” accounts, savings plans eg. credit union account, what to avoid. The habit of writing down and tracking what you do against what you want to do Trusted sources of reliable advice and support when needed What do you need in order to make the most of your money?

2. Dealing with known emergencies now Money Planning (budgeting) – financial statement for adviser, specialist appointment or referral – wants and needs – income maximisation Debts and bills – priority vs non-priority payments Credit – Credit union vs Payday loan vs new Social Fund Money-saving opportunities: 1. spending less – tips and lifestyle change suggestions 2. “rainy day money”.... putting money aside for future events and emergencies. Potteries MoneyWise – the Guts of making the most of your money - 1

3. Potteries MoneyWise – the Guts of making the most of your money - 2 Awareness of financial products: + ve... Bank, Credit Union and Post Office accounts, Moneyline, insurance - ve... Payday loans, Loan sharks, Brighthouse and Perfect Homes Awareness of: - How to access the positive ones, and - Alternative solutions and actions to avoid the negative ones. Maximising income Where to go for local help and more coaching see Potteries MoneyWise handout, ChatterboxNS.com

4. Potteries MoneyWise – Beneficiaries IMMOVABLE don’t want to change or engage or in denial PERSUADABLE not bothered or not aware HOPEFULS Hoping for opportunity to change or move on Engage only at emergencies or when compelled Follow the lead of the “hopefuls” “hopefuls” are the examples. The others follow Probability of success HIGH 50/50 ZERO Resource needed Infinite resource needed

5. Potteries MoneyWise – Beneficiaries Identify hopefuls Work with hopefuls Find incentives that encourage hopefuls and act as “carrots” for “persuadables” eg. reward tokens Desirable experiences Further development opportunities Positive peer pressure from friends and role models Therefore being seen to reward effort and behaviour that moves towards meeting project and potential beneficiaries’ objectives Example is YMCA Don’t waste resources on the immovables. (who are in denial or don’t have hope, or desire to change. Colloquially..... ? “Zombies, Outlaws and Aliens” ?)

6. Potteries MoneyWise – Core session Seen privately by PMW coach who does 30 mins Core training, + PMW Financial Statement Seen by Assessor who completes Gateway and Consent forms Queue in Reception at CAB office or CAB outreach Queue in Reception at CAB office or CAB outreach Seen by Specialist Adviser or signposted elsewhere or another appointment made 1 to 1 in private Gateway form + Consent form + (Assisted information Signposting information) Specialist Adviser / other Agency refines PMW financial statement Finished... OR Appt. made for PMW in- depth session (group) Assessor Checks PMW eligibility Client takes away: PMW “Top Tips” booklet PMW Financial Statement Spending Diary assisted info. / signposting Coach also monitors + requests permission to follow up in 6 wks Could be for debt, Benefits, housing etc. advice

7. Potteries MoneyWise – Words BudgetMoney plan TrainerCoach if 1 to 1 FincapMaking the most of your money Financial productsFinancial awareness Saving.... 2 sorts - paying less - putting money away for the future