1. Coachfederation.org/ICFGlobal2012 Unleashing the Power of Diversity Debjani Biswas (USA)

2. Coachfederation.org/ICFGlobal2012 Agenda Foundational Concepts Diversity Foray © Model Self Assessment 4 Planks of Diversity –Culture –Style –Gender –Generations Practical Toolkit Application Wrap up

3. Coachfederation.org/ICFGlobal2012 Fundamental Concepts Johari WindowEmotional Intelligence Devised by Joseph Luft and Harry Ingham in 1955 Disclosure/Feedback model of self awareness Also referred to as Information processing tool Which pane will help us most in Diversity Coaching? Self Awareness: accuracy of gauging one’s emotions, and how we come across to others Self Management: ability to control one’s emotions, speed of response, patience, anger and optimism Social Awareness: Organizational awareness of climate, group dynamics, service focus, empathy Relationship Management: Developing and inspiring others, managing conflict, managing change, collaborating Advanced by Goleman, Gardner, Wechsler et al… Common models are four and five components Heated EQ versus IQ debate for decades Which aspects will help us most ?

4. Coachfederation.org/ICFGlobal2012 What is a ‘Diversity Foray © ’? A foray is a journey into unknown territory: outside explorations in your personal or business life, to reveal intellectual curiosity and interests. Shall we take a Diversity Foray © together?

5. Coachfederation.org/ICFGlobal2012 Ask Accept AdaptAdapt Appreciate Assess Brand Bias Beliefs Don’t SPACE Out! * Copyright Coachieve 2012: All Rights Reserved

6. Coachfederation.org/ICFGlobal2012 Let’s break some stereotypes….

7. Coachfederation.org/ICFGlobal2012 Norms, beliefs, stereotypes, “rules” Culture Language and Speech Communication Styles Dress Code Desirable personality traits Hygiene Power of packaging: product Unit of Value Authority

8. Coachfederation.org/ICFGlobal2012 Gender Confidence vs. aggressiveness Equality, Disparity… the heated debate Non Verbal Messaging: ‘the cake cutter’ Work Life Effectiveness Guilt as a divider Communication, communication, communication!

9. Coachfederation.org/ICFGlobal2012 Generational Value SystemsDuty towards? Frames of Reference: time, invincibility Technology

10. Coachfederation.org/ICFGlobal2012 Nature or Nurture? Style

11. Coachfederation.org/ICFGlobal2012 Practicing Diversity Foray © Coaching : Instructions Select one diversity area for practicing your Diversity Foray © : Culture, Style, Gender, Generation Walk over to that flip chart Form groups of three. As a group, select a scenario from your handout, or a real life scenario of your choice. Have one person be the Client, one the Coach, the third person the Observer. –Clients, stay in character for that scenario. –Coaches, try and apply the principles we discussed in the session. –Observers, give useful and constructive feedback

12. Coachfederation.org/ICFGlobal2012 Power of Gratitude (exercise)

13. Coachfederation.org/ICFGlobal2012 Closing Thoughts Thank you …

14. Coachfederation.org/ICFGlobal2012 Closing Thoughts Thank you…

15. Coachfederation.org/ICFGlobal2012 Contact Information Name: Debjani Biswas Company: Coachieve Email: dbiswas@Coachieve.us or Info@Coachieve.usdbiswas@Coachieve.usInfo@Coachieve.us Website: www.Coachieve.uswww.Coachieve.us