6. R2

7. Automation IT service management Windows Azure Pack App Controller Self-service Service Manager Service model Orchestrator Service Manager Virtual Machine Manager Operations Manager With Advisor Configuration Manager Data Protection Manager IT Admin Customers Microsoft Customer Service Provider

12. Hyper-V Cluster Bare Metal Server VMM Server Configure storage Configure network Configure Boot & Install Hyper-V Role Failover Clustering Feature Storage Cluster Shared Volumes (CSV) Network 64 nodes per cluster 8,000 VMs per cluster 1,024 VMs per node

13. Clustered Storage Pool & Storage Spaces Hyper-V Hosts SMB Unified Cluster Shared Volume Namespace Shared SAS JBOD Arrays Clustered File Servers 60-bay SAS Array 60-bay SAS Array

15. Microsoft Hyper-V vCenter Server VMware vSphere Virtual Machine Manager Citrix XenServer Host Group

18. Enable Feature Manage Baselines Scan Servers Remediate Servers Manage Exemptions

21. Heterogeneous monitoring

25. Online Snapshots Disk-Based Recovery Active Directory Tape-Based Backup Data Protection Manager Up to Every 15 minutes Disaster Recovery with offsite replication and tape Data Protection Manager

26. Site ASite B Synchronous or Asynchronous Replication between Storage Systems Or Backup, Replication, and Restore Physical Server 2 Physical Server 1 Physical Server 3

28. STANDARDIZATION SELF SERVICEAUTOMATION Give consumers of IT services the ability to identify, access and request services as needed. Controlled Empowerment Request offerings displayed based on user role Intuitive easy to navigate portal Automate the service processes and systems necessary to the fulfillment of consumer requests. Automate routing of requests for approval and notification. Automate provisioning of the service request Standardize the services provided by IT to consumers. Define the services to be offered Define the request offerings that will be contained within a Service Offering Identify who needs to be involved (approvals, notifications, fulfillment)

29. Configuration Manager Database (CMDB) RunbooksTemplatesServices Virtual Machines HostsUsers Templates Enables standardization and compliance Virtual Machine Manager Library DC Admin User Roles Publish App Owner

30. Triage and Remediate Discover application dependencies Monitor end user and application components Monitor end user and application components Isolate root cause Discover application dependencies Monitor end user and application components Monitor end user and application components Isolate root cause Monitor end user and application components Monitor end user and application components Discover application dependencies Triage and Remediate

34. Server-Side Monitoring the actual code that is executed and delivered by the application Client-SideSynthetic End-user experiences related to page load times, server and network latency, and client- side scripting exceptions Pre-recorded testing paths through the application that highlight availability, response times, and unexpected responses Infrastructure Monitoring Use the same tools to monitor with visibility across infrastructure and applications

35. Hybrid service Unified application monitoring across private and public (System Center Management Pack for Microsoft Azure applications) Trigger remediation actions on Microsoft Azure applications from System Center CONTOSO Contoso Webstore Portal Databases Portal Watchers Web Roles StoreOrdersChicagoLas Vegas WebRoleInst1 WebRoleInst2 Private

36. Operations Manager Web Test 36 Production Application Visual Studio Workitem + Results + Intellitrace Results Results + Intellitrace Call Web App Web Test + Target URL + Schedule Global Service Monitor ! On-Premise

38. Scale-out & health policy Service Template (Multi-Tier.NET App) SQL HW profileOS profile SQL profile Data Tier SQL DACConfiguration Service Template Library Scale-out & health policy App Server HW profileOS profile App profile App Tier Scale-out & health policy IIS HW profileOS profile App profile Web Tier W2K8R2.VHD OS settings MSDeploy package Configuration App-VConfiguration

39. IN PLACE UPDATES Change application or template settings without replacing OS image Change memory, update application package TEMPLATE DRIVEN Provide a single source of truth for service deployments Use Upgrade Domains to limit disruption of service during updates IMAGE BASED UPDATES Replace old OS image with new OS image Reinstall the application and restore the state

41. On- Premise App Controller MoveManage Azure IP Orchestrator App Controller Operations Manager Azure MP App Controller Monitor DPM Advisor Microsoft Azure

43. Online Snapshots Disk-Based Recovery Active Directory Tape-Based Backup Data Protection Manager Up to Every 15 minutes Disaster Recovery with offsite replication and tape Data Protection Manager Microsoft Azure

44. DR Orchestration Extensible Data Channel (Hyper-V Replica, SQL Always-ON) Microsoft Azure Site Recovery DR to Azure Hyper-V Recoery Manager

46. Microsoft Azure

48. Microsoft Virtual Academy aka.ms/MVA Evaluation Edition aka.ms/EvalCenter Microsoft Certifications aka.ms/MSCerts TechNet Virtual Labs aka.ms/V-Labs Customer Evidence aka.ms/Evidence Free eBooks aka.ms/MVAebook