1. World Wide Carriers Service Providers Partners Major Accounts Presented By Kirk Topits Director AsiaPac Strategic Projects kirk.topits@polycom.com

2. * Polycom Confidential * Comments This is a list of many of the video-conferencing service providers, carriers (network owners), telcos (telephone companies) and mobile providers, and major accounts world- wide that use the Polycom MGC system. The systems may be used to deliver services, managed services, or may be for internal usage. Polycom ARENA partners that work with these customers and MGC technology are also listed. (Does not include Voyant customers) (February 2004)

3. * Polycom Confidential * Americas / Africa / Israel ADCOM (Canada) TELMEX (Mexico) EMBRATEL (Brazil) Telefonica (El Salvador) Brazil Telecom CTI Argentina Telekom South Africa Dimension Data (South Africa) Golden Lines (Israel) Veidan (Israel)

4. * Polycom Confidential * USA MCI (Worldcom) Verizon (GTE) SprintBellSouth Conference Plus (SBC) Quest (US West) AT&TV-SPAN Global Crossing Glowpoint InView (InterCall) IVCi Applied Global Technology SKC Conferencing Services

5. * Polycom Confidential * Europe BT Conferencing (UK) France Telecom Viasolutions Deutsch Telekom Telefonica (Spain) Iceland Telecom (Siminn) TeliaSonera (FI) KPY / KPO (FI) HELTEL (Elisa) (FI) Genesys (UK) ACT Teleconferencing (UK) Direct Visual (UK) Network-i (UK) Keridge Media Serivces (UK) VideoCall (UK) Avikom (NO) Symetria (CH) MVC Conferencing (DE) Compodium International (SE) SNT Conferencing Services (NL) Talk & Vision (NL) AIMS Optronics (BE)

6. * Polycom Confidential * Asia Pacific Service Providers China Unicom China Telecom China Railcom (CRC) China Netcom NTT Bizlink (Phoenix) (Japan) Japan Telecom Chungwa Telecom (CHT Taiwan) PCCW (Hong Kong) SingTel (Singapore) SingTel Mobile (Singapore) Thailand Telecom (TT&T) Vietnam Post and Telecom (VNPT) KT (Korea) Telecom New Zealand Telstra (Australia) Reliance Infocomm (India) Sri Lanka Telecom Telkom Indonesia

7. * Polycom Confidential * Polycom ARENA™ Program Polycom ARENA (Application Real-time Enabling Network Architecture) is a program that assists partners in developing custom software applications that integrate with Polycom products. Typically this is integration with the MGC product line, but includes most Polycom products. Some of the applications are scheduling portals, enterprise scheduling, real-time conference controls, network management, billing, data collaboration, and 3G networks. Many of the carriers/service providers listed are ARENA partners, following is a list of additional ARENA partners.

8. * Polycom Confidential * Some Polycom ARENA™ Partners MagicSoftForgent Insight Systems Proxy Software Systems Applied Global Technology (AGT) Hitachi High-Technologies (HHT) SDT Telecom Vantage GVT VisionNex Digital Global Technology (DGT) AsiaInfoMetraTech NCS (Aeradio) InViewVideobureau First Virtual Communications (FVC) EricssonWebex

9. * Polycom Confidential * Some of Polycom’s Standards Activities ITU-T Study Group 16 Working Party 2 – –Network Standards H.320 (ISDN), H.323 (IP), H.324 (Low Speed/3G), … – –Data Collaboration T.120. H.239 (People+Content), … ITU-T Study Group 16 Working Party 3 – –Audio Standards G.711, G.722, G.722.1, G.723.1, G.728, G.729, G.7xx,… – –Video Standards H.261, H.263, H.264,… – –Rapporteur – Media Coding IMTC Consortium – –Consortium of 80+ International Companies – –Co-Founder – –Chair for Requirements WG and Media Coding AGIETF – –Internet and IP Standards – –SIP Working Group – –Conferencing Requirements – –Architecture – –Media Policy Control INTERNET2 Consortium – –Active MemberPATENTS – –Over 380 patents

10. * Polycom Confidential * Some of our High Tech Customers Microsoft Nortel Networks IBMAvayaUnisysAdobeMarconiXilinxIntelEarthLinkRaytheonSymantec Cable & Wireless

11. * Polycom Confidential * Large Deployments This is a list of large customers with MGC systems installed in a single network. This may include systems used to deliver services, managed services, or it may include internal usage. Most systems are MGC-100.

12. * Polycom Confidential * Customers with 5 or more MGC systems  Deutsch Telekom  AT&T  Glowpoint  Verizon (CWE)  InView (InterCall)  Genesys  ACT Teleconferencing  China Oil  Verizon (GTE)  Sprint  World Bank  UBS  China Unicom  ICBC – China  MCI (Worldcom)  BT Conferencing  V-SPAN  Japan Ministry of Post  France Telecom  Global Crossing  China Telecom  French Ontario Catholic Schools  Peoples Insurance China - PICC  NTT Phoenix  China Construction Bank – CCB  Dow Chemical 20+ Systems 10 – 20 Systems 5 - 10 Systems

13. * Polycom Confidential * In Summary Total MGC systems for Carriers/Service Providers 300+ Systems, 25,000+ ports Total Service Providers / Carriers 60 + Total (MGC) ARENA Partners 70 +

14. * Polycom Confidential * And Finally… Total MGC systems sold globally since 1997 3,000 Systems 70,000+ ports R&D Invested in MGC 8+ man-centuries (800+ man-years)

15. * Polycom Confidential * Number ONE Choice is…