1. THE VALUE OF RESOLVING DISPUTES equipping students and staff, including managers with key workplace and life skills

2. The potential of mediation to transform dispute resolution Ewan Malcolm Patron, Scottish Mediation Network

3. Scottish Mediation Network is a Charity registered in Scotland It aims to embed mediation into the culture of Scotland as a widely available and clearly understood option for resolving disputes of all kind

4. Themes 1. Shifts in perception 2. Capacity 3. Opportunities

5. 1Shifts in perception that are transforming dispute resolution in Scotland The potential of mediation to transform dispute resolution

6. MEDIATION -A Definition Mediation is a process in which disputing parties seek to build agreement and/or improve understanding with the assistance of a trained mediator acting as an impartial third party. Mediation is voluntary and aims to offer the disputing parties the opportunity to be fully heard, to hear each other’s perspectives and to decide how to resolve their dispute themselves.” CODE OF PRACTICE FOR MEDIATION IN SCOTLAND

7. 2The collaborative community of people engaged in mediative activity The potential of mediation to transform dispute resolution

8. www.scottishmediation.org.uk

9. 3Opportunities The potential of mediation to transform dispute resolution

10. “Mediation, while not a universal panacea, is…a key dispute resolution option … and should form an essential part of any modern civil justice system” Business Experts and Law Forum Conclusion

11. Scottish Mediation Conference Thursday 25 th & Friday 26 th February 2010 Barceló Carlton Hotel, Edinburgh “Strengthening Practice” Enter the prize draw at the SMN Stand

12. Scottish Mediation Network 18 York Place, Edinburgh 0131 556 1221 info@scottishmediation.org.uk@scottishmediation.org.uk www.scottishmediation.org.uk

13. THE VALUE OF RESOLVING DISPUTES equipping students and staff, including managers with key workplace and life skills