1. MyFloridaMarketPlace MyFloridaMarketPlace User Meeting February 10, 2004

2. Page - 2 Agenda  Welcome and Introduction  Updated Deployment Approach / Agency Support  Release Schedule Planning Process / Change Request Process  Continue review of Agency Issues / Change Request Submissions  Next Meeting Time / Location

3. Page - 3 Agenda  Welcome and Introduction  Updated Deployment Approach / Agency Support  Release Schedule Planning Process / Change Request Process  Continue review of Agency Issues / Change Request Submissions  Next Meeting Time / Location

4. Page - 4 Updated Deployment Approach  February: Leverage User Meetings to review agency system issues / preferred system enhancements.  February 16 th – March 26 th : Conduct “Lab Sessions” that allow agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace (focus being those agencies that are “in process” right now- DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS).  March 1 st – March 26 th : Implement agency pilots of MyFloridaMarketPlace with those agencies that express a desire to move forward with fielding activities prior to March release.  End of March: New system functionality included in March release (Release notes will be available to review specific changes included).  March 29 th – May 21 st : Implement MyFloridaMarketPlace at agencies (focus being those agencies that are “in process” right now)  June: Conduct second round of Lab Sessions (focus being on agencies going live after July 6).  July 6 th – August 27 th : Complete the initiation of agency go-live activities.

5. Page - 5 Revised Operational Acceptance Test (OAT) Approach  Will take the form of “Lab Sessions”:  Allows agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace  Provides an overview of the system - but will primarily be self-paced using mock scenarios and scripts as well as agency-supplied transactions  Provides additional training opportunities / support for an agency’s users (within constraint of available seats and sessions offered)  Sessions will occur in a central location with DMS and Accenture resources in attendance  Lab Session 1 will begin on February 16 th and run through March 26 th  Lab Session 2 will take place in the month of June (specific dates TBD)  Session 1 will focus on those non-live agencies that are wrapping up pre-implementation tasks (DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS)  Session 2 Attendees will focus primarily on those agencies that have yet to begin pre- implementation tasks (DEA, DFS, Attorney General, Department of Agriculture)  Will seek agency approval at end of lab sessions that system will meet agency business needs (replacing Operational Acceptance Test)

6. Page - 6 MyFloridaMarketPlace Support Process Agency User Agency Liaison CSD Production Support Tier 2 Agency Support Buyer Adoption Steps Agency user identifies issue: Contacts Agency Liaison or Contacts CSD Agency Liaison/CSD Resolves Issue, or Contacts Tier 2 Support Tier 2 Agency Support Works with Prod Support Works with Buyer Adoption Communicates Resolution Tier 2 Agency Support and Agency Liaisons Review open issues weekly Identify new concerns Transition Period Agency MyFloridaMarketPlace

7. Page - 7 Agenda  Welcome and Introduction  Updated Deployment Approach / Agency Support  Release Schedule Planning Process / Change Request Process  Continue review of Agency Issues / Change Request Submissions  Next Meeting Time / Location

8. Page - 8 Release Schedule Planning Process One month prior Two months prior Three months prior Release Planning works within a 3 month planning horizon. The Change Requests and SIRS within releases are evaluated weekly and reprioritized as needed.  High degree of certainty regarding Release Schedule  Change Requests / SIR development is being finalized / tested for release date  Release Notes are created to describe the changes that will be incorporated  Some degree of flexibility in changing content of Release Schedule  Work is already in progress for most Change Requests/ SIRS scheduled in the release  High degree of flexibility in changing content of Release Schedule  Change Requests / SIRs have been prioritized, but most development work has yet to start Months prior to System Release

9. Page - 9 Agenda  Welcome and Introduction  Updated Deployment Approach / Agency Support  Release Schedule Planning Process / Change Request Process  Continue review of Agency Issues / Change Request Submissions  Next Meeting Time / Location

10. Page - 10 Agenda  Welcome and Introduction  Updated Deployment Approach / Agency Support  Release Schedule Planning Process / Change Request Process  Continue review of Agency Issues / Change Request Submissions  Next Meeting Time / Location

11. Page - 11 Next Meeting Time / Location  Next User Meeting: Week of February 16 th  Location: Carr Building  Notice will be sent out to Agency Liaisons (including call-in information) Project Contact Information:  Neal Morris: morrisa@dms.state.fl.usmorrisa@dms.state.fl.us  Ken Granger: grangek@dms.state.fl.usgrangek@dms.state.fl.us  Rebecca DeLaRosa: Delaror@dms.state.fl.usDelaror@dms.state.fl.us  Vince Ackerman: ackermv@dms.state.fl.usackermv@dms.state.fl.us  Paul Lavery: Paul.M.Lavery@accenture.comPaul.M.Lavery@accenture.com  Rick Thompson: Patrick.W.Thompson@accenture.comPatrick.W.Thompson@accenture.com  Kim Koegel: Kimberly.M.Koegel@accenture.comKimberly.M.Koegel@accenture.com