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****************** Chapter 12 Obtaining and Laying Out Operating Facilities McGraw-Hill/IrwinCopyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
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****************** Obtaining and Laying Out Operating Facilities Functions Of Operating System Functions Of Operating System Choosing The Right Location Choosing The Right Location Planning Physical Facilities Planning Physical Facilities Role Of Telecommuting Role Of Telecommuting Using Standards To Improve Operations & Performance Using Standards To Improve Operations & Performance 12-2
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****************** 12-3 McGraw-Hill/Irwin Elements Of Operating System 1)System For Changing a)Form b)Place c)Time 2)Sequence For Inputs > Outputs 3)Skills, Tools, Machines For Change 4)Instructions/Goods Identification 5)Time Frame For Completion
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****************** 12-4 Operating System Inputs Processes Outputs
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****************** 12-5 Operating Systems
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****************** 12-6 Operations/Production “…converting inputs into outputs for customers.”
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****************** 12-7 Producing A Whopper
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****************** 12-8 Burger King Systems Marketing Production Delivery John A. Rizzo/Getty Images
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****************** 12-9 Beginning Operations Choose Right Location Plan Facilities Decide On Layout Implement Plans
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****************** 12-10 Types Of Locations Retailer- Sells Goods To Consumer Producer- Converts Large Volume Of Materials Into Products For Others To Sell Service Company- Provides Service To Customer, Can Be Both Retailer & Producer Royalty-Free/CORBIS
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****************** 12-11 Location Factors- General Access To Work Force Availability Of Supplies & Services Availability, Type, Use, and Cost Of Transportation Taxes/Regulations Availability Of Utilities Scenics of America/PhotoLink/Getty Images
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****************** 12-12 Retailer Location Factors- Specific Trade Area Trade Area Population Trends Population Trends Purchasing Power Purchasing Power Trade Potential Trade Potential Competition Competition Shopping Centers Shopping Centers Janis Christie/Getty Images
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****************** 12-13 Market Location Market Location Vendor Location Vendor Location Labor Availability Labor Availability Transportation Transportation Utilities Utilities Government/Taxes Government/Taxes Schools/Recreation Schools/Recreation Producer Location Factors- Specific
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****************** 12-14 Site Selection Rating Sheet
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****************** 12-15 Types Of Stores ConvenienceShoppingSpecialty Royalty-Free/CORBIS
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****************** 12-16 Types Of Locations Downtown Business District Freestanding Stores Shopping Centers/Malls oDesigned To Draw Traffic oAnchor Stores Royalty-Free/CORBIS
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****************** 12-17 Calculating Total Rent Source For Determining Average Cost Per Square Foot In Your City- http://www.inc.com/keyword/realestate Source For Determining Average Cost Per Square Foot In Your City- http://www.inc.com/keyword/realestate
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****************** 12-18 Planning Physical Facilities Determine Product Identify Operations & Activities Determine Space Needs Decide On Best Layout Telecommuting and Facility Needs Keith Brofsky/Getty Images
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****************** 12-19 Reasons To Telecommute 1.Flexible Hours 2.Save On Clothes 3.Save On Dry- Cleaning 4.Save On Parking 5.Save Commute Time 6.Avoid Office Politics 7.Not Micro- Managed 8.Time With Family 9.More Productive 10.Helping Environment Source: PageWise, http://idid.essortment.com/telecommutejob_rqzb.htmhttp://idid.essortment.com/telecommutejob_rqzb.htm
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****************** 12-20 Telecommuting Considerations Access To Technology Get Best Technology Shipping Methods Supplies Source Year-Round Weather Transportation Contingency Plans Javier Pierini/Getty Images
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****************** 12-21 Steps To Telecommuting Determine Whether Telecommuting is Right For You Develop A Plan Talk To Manager Get Needed Training/Equipment Start Telecommuting Source: CNNMONEY, “Telecommuting: the pitch, Sept. 21, 1999, http://money.cnn.com/1999/09/21/life/q_telecommute/ Ryan McVay/Getty Images
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****************** 12-22 Layout Example
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****************** 12-23 Layout Type oProduct oProcess General Final Implement
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****************** 12-24 Issues About Production Layout ?Space For Movement ?Utilities ?Safety ?Working Conditions ?Cleanliness/Maintenance ?Product Quality ?Aesthetics Ryan McVay/Getty Images
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****************** 12-25 Improving Operations State Problem Collect/Record Information Develop/Analyze Alternatives Select/Install/Follow Up Set/Use Performance Standards TRBfoto/Getty Images
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